Limited Warranty - Microsoft Xbox 360 Series Important Information Manual

Do not attempt repairs
Do not attempt to take apart, open, service, or modify the Xbox 360
console, power supply, or accessories. Doing so could present the
risk of electric shock, fire, or damage to your Xbox 360 console.
Any evidence of any attempt to open and/or modify the Xbox 360
console, including any peeling, puncturing, or removal of any of the
labels, will, for safety reasons, void the Limited Warranty and render
the Xbox 360 console ineligible for authorized repair. Modifying your
console can result in a permanent ban from the Xbox service.

lIMITeD WarranTY

bY UsInG YoUr XboX 360 e, KIneCT sensor, or aCCessorY
YoU aGree To THIs WarranTY. beFore seTTInG IT Up,
please reaD THIs WarranTY CareFUllY. IF YoU Do noT
aCCepT THIs WarranTY, Do noT Use YoUr XboX 360 e,
KIneCT sensor, or aCCessorY. reTUrn IT UnUseD To
YoUr reTaIler or MICrosoFT For a reFUnD. Contact
Microsoft at http://www.xbox.com/support (800) 4MY-XBOX or
(800) 469-9269. This warranty gives You specific legal rights. You
may also have other rights which vary from State to State or
Province to Province.
If You live in the United states, section 9 contains a binding
arbitration clause and class action waiver. It affects Your rights
about how to resolve a dispute with Microsoft. please read it.
1. Definitions
When used in this Warranty, the following terms will be deemed
to mean:
(a) "Xbox 360 E" means a new Xbox 360 E console purchased
from an authorized retailer.
(b) "Accessory" means a new Microsoft branded Xbox 360 or
Xbox 360 E hardware accessory purchased from an authorized
retailer. A hard disk drive is an Accessory whether preinstalled
or purchased separately.
(c) "Kinect Sensor" means a new Kinect Sensor purchased from
an authorized retailer.
(d) "Warranty Period" for Xbox 360 E and Kinect Sensor, means
1 year from the date You purchased it; and for Accessories,
means 90 days from the date You purchased it.
(e) "You" means the original end-user.
(f) "Normal Use Conditions" means ordinary consumer use under
normal home conditions according to the instruction manual
for the Xbox 360 E, Kinect Sensor, or Accessory.
(g) "State" means a State, the District of Columbia, and any other
United States territory or possession. "The United States of
America" includes all of them.
2. Warranty
(a) During the Warranty Period, Microsoft warrants, only to You,
that the Xbox 360 E, Kinect Sensor, or Accessory will not
malfunction under Normal Use Conditions.
(b) This is the only warranty Microsoft gives for Your Xbox 360 E,
Kinect Sensor, or Accessory. No one else may give any
warranty on Microsoft's behalf.
(c) IF YOUR STATE'S OR PROVINCE'S LAW GIVES YOU ANY
IMPLIED WARRANTY, INCLUDING AN IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ITS DURATION IS LIMITED TO THE WARRANTY
PERIOD. Some States or Provinces do not allow limitations on
how long an implied warranty lasts, so this limitation may not
apply to You.
3. How to Get Warranty service
(a) Before starting the warranty process, please use the trouble-
shooting tips at http://www.xbox.com/support
(b) If the troubleshooting tips do not resolve Your problem, then
follow the online process at http://www.xbox.com/support.
If You do not have access to the Internet, You can call
(800) 4MY-XBOX or (800) 469-9269.
(c) Before sending Your Xbox 360 E, Kinect Sensor, or Accessory
to Microsoft for service, be sure to keep a copy of any
data You want to save, and delete anything You consider
confidential. Microsoft is not responsible for Your data and
may erase it.
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4. Microsoft's responsibility
(a) After You return Your Xbox 360 E, Kinect Sensor, or Accessory
to Microsoft, Microsoft will inspect it.
(b) If Microsoft determines that the Xbox 360 E, Kinect Sensor, or
Accessory malfunctioned during the Warranty Period under
Normal Use Conditions, Microsoft will (at its option) repair or
replace it, or refund the purchase price to You. Repair may use
new or refurbished parts. Replacement may be with a new or
refurbished unit.
(c) After repair or replacement, Your Xbox 360 E, Kinect Sensor,
or Accessory will be covered by this warranty for the longer
of the remainder of Your original Warranty Period, or 95 days
after Microsoft ships it to You.
(d) MICROSOFT'S RESPONSIBILITY TO REPAIR OR REPLACE
YOUR XBOX 360 E, KINECT SENSOR, OR ACCESSORY, OR TO
REFUND THE PURCHASE PRICE, IS YOUR EXCLUSIVE REMEDY.
(e) If Your Xbox 360 E, Kinect Sensor, or Accessory malfunctions
after the Warranty Period expires, there is no warranty of any
kind. After the Warranty Period expires, Microsoft may charge
You a fee for its efforts to diagnose and service any problems
with Your Xbox 360 E, Kinect Sensor, or Accessory.
5. Warranty exclusions
Microsoft is not responsible and this warranty does not apply if
Your Xbox 360 E, Kinect Sensor, or Accessory is:
(a) damaged by use with products not sold or licensed by
Microsoft (including, for example, games and accessories not
manufactured or licensed by Microsoft, and "pirated" games,
etc.);
(b) used for commercial purposes (including, for example, rental,
pay-per-play, etc.);
(c) opened, modified, or tampered with (including, for example,
any attempt to defeat any Xbox 360 E, Kinect Sensor,
or Accessory technical limitation, security, or anti-piracy
mechanism, etc.), or its serial number is altered or removed;
(d) damaged by any external cause (including, for example, by
being dropped, used with inadequate ventilation, etc., or
failure to follow instructions in the instruction manual for the
Xbox 360 E, Kinect Sensor, or Accessory); or
(e) repaired by anyone other than Microsoft.
6. eXClUsIon oF CerTaIn DaMaGes
MICROSOFT IS NOT RESPONSIBLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY
LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR
ANY INABILITY TO USE YOUR XBOX 360 E, KINECT SENSOR, OR
ACCESSORY. THESE EXCLUSIONS APPLY EVEN IF MICROSOFT HAS
BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some
States or Provinces do not allow the exclusion or limitation of
incidental or consequential damages, so this limitation or exclusion
may not apply to You.
7. additional Terms
If You attempt to defeat or circumvent any Xbox 360 E, Kinect
Sensor, or Accessory technical limitation, security, or anti-piracy
system, You may cause Your Xbox 360 E, Kinect Sensor, or Accessory
to stop working permanently. You will also void Your warranty, and
make Your Xbox 360 E, Kinect Sensor, or Accessory ineligible for
authorized repair, even for a fee.
8. Choice of law
(a) The laws of the State or Province where You live govern
the interpretation of this warranty, any claim that Microsoft
has breached it, and all other claims (including consumer
protection, unfair competition, implied warranty, and tort
claims), regardless of conflict of law principles.
9. binding arbitration and Class action Waiver for U.s.
residents
(a) Application. This section applies to any dispute EXCEPT
IT DOES NOT INCLUDE A DISPUTE RELATING TO THE
ENFORCEMENT OR VALIDITY OF YOUR, MICROSOFT'S,
OR EITHER OF OUR LICENSORS' INTELLECTUAL PROPERTY
RIGHTS. Dispute means any dispute, action, or other
controversy between You and Microsoft concerning the
Microsoft Xbox 360 E or Accessory (including its price) or
this warranty, whether in contract, warranty, tort, statute,
regulation, ordinance, or any other legal or equitable basis.
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