Warranty And Return Information; Obtaining Warranty Service; Exclusive Remedy - Microsoft Xbox 360 Warranty

For Customers in Canada
This device complies with RSS 210 of
Industry Canada (IC).
Operation is subject to the following two
conditions:
(1) this device may not cause
interference, and
(2) this device must accept any
interference, including interference
that may cause undesired operation of
this device.
CAUTION
Exposure to radio frequency radiation
The installer of this radio equipment must
ensure that the antenna is located or
pointed such that it does not emit RF field
in excess of Health Canada limits for the
general population; consult Safety Code 6,
obtainable from Health Canada's website
at www.hc-sc.gc.ca/rpb.
4

WARRANTY AND RETURN INFORMATION

PLEASE READ THIS LIMITED WARRANTY
CAREFULLY TO UNDERSTAND YOUR RIGHTS
AND OBLIGATIONS!
LIMITED WARRANTY
The term "Xbox Product" means the
Microsoft Xbox 360 Video Game System
console including (when considered as a
whole) the Microsoft software stored on
the separate Xbox 360 hard disk and
embedded in microprocessors within the
Xbox 360 console, and Xbox-compatible
hardware manufactured by or for Microsoft,
whether included with the Xbox Video
Game System or purchased separately.
A. WARRANTIES.
• 90-Day Express Warranty. Subject to
the terms and conditions of this Limited
Warranty, Microsoft warrants to you
only (the original purchaser), that under
normal use and service the Xbox
Product will substantially conform with
the accompanying printed user
instruction materials for a period of 90
days starting as of the date of your
sales receipt (the "Warranty Period").
• Implied Warranty. You may also have
an implied warranty and/or condition
under the laws of some jurisdictions,
which is hereby limited to the duration
of the Warranty Period. Some
jurisdictions do not allow limitations on
how long an implied warranty or
condition lasts, so the foregoing
limitation may not apply to you.
As to any defects discovered after the
Warranty Period, there is no warranty or
condition of any kind.
B. OBTAINING WARRANTY SERVICE.
To receive instructions for obtaining
repair or replacement warranty
services you must call:
Within the U.S., U.S. Territories and Canada:
1-800-4MY-XBOX (1-800-469-9269)
TTY users: 1-866-740-XBOX
(1-866-740-9269)
You must also:
1. Submit proof of purchase in the form of
a bona fide, dated bill of sale, receipt, or
invoice (or a copy) evidencing that your
request for service is made within the
Warranty Period.
2. Follow Microsoft's shipping and other
instructions if it determines that all or
part of your Xbox Product requires
return for repair or replacement. To
obtain the warranty service, you must
take or deliver the Xbox Product in
suitable packaging that provides an
adequate degree of protection against
damage during transit, to the location
specified by Microsoft. Except as
otherwise required by legislation in your
jurisdiction, costs associated with
transport (including packaging) for
warranty service shall be at your
expense.
3. Delete or remove any files or data you
consider private or confidential prior to
sending the Xbox Product to Microsoft.
Failure to follow the above
instructions may result in delays,
cause you to incur additional
charges, or may void your warranty.
C. EXCLUSIVE REMEDY.
During the Warranty Period and subject to
applicable law, Microsoft will, at its option
and as your exclusive remedy for breach of
this Limited Warranty or any implied
warranties:
• Repair or replace a defective Xbox
Product, or
• Following return of your Xbox Product,
make payment to you for the allowable
damages that you incur in reasonable
reliance but only up to the amount of
the purchase price that you paid for
your Xbox Product. This refund may
include a deduction for depreciation
based on your actual use.
5