Choose Your Family's Experience; Take Care Of Your Xbox; Limited Warranty - Microsoft RKB-00001 Important Information Manual

CHoose YoUr FamIlY's eXperIenCe
Family Settings for Xbox 360 give parents and caregivers the ability
to provide age-appropriate entertainment through customized
settings. You can apply Family Settings for games, movies, and
Xbox LIVE in the Xbox Dashboard. For information and instructions,
visit www.xbox.com/familysettings.
TaKe Care oF YoUr XboX
Usage and Cleaning
Use in accordance with these instructions:
• Do not use near any heat sources.
• Only use attachments/accessories specified by Microsoft.
• Disconnect the console power supply from electrical power to
prevent the console from being turned on and off or the disc
tray from being ejected during cleaning.
• Clean the outside of the Xbox 360 console only. Make sure that
no objects are inserted into ventilation openings.
• Use a dry cloth—do not use abrasive pads, detergents, scouring
powders, solvents (for example, alcohol, gasoline, paint thinner,
or benzene), or other liquid or aerosol cleaners.
• Do not use compressed air.
• Do not use DVD head cleaner devices.
• Do not attempt to clean connectors.
• Clean the console feet and the surface on which the Xbox 360
console rests with a dry cloth.
• Clean the surface on which the sensor rests with a dry cloth.
• Do not allow the console or sensor to become wet. To reduce
the risk of fire or shock, do not expose the console or sensor to
rain or other types of moisture.
To clean Xbox 360 game discs, DVDs or audio CDs:
• Hold discs by the edges; do not touch the disc surface with
your fingers.
• Clean discs using a soft cloth, lightly wiping from the center
outward.
• Do not use solvents; they can damage the disc. Do not use disc
cleaning devices.
operating environment
Operating the Xbox 360 console in an environment where the
external temperature can vary widely and quickly might damage
the console. When moved to a location with a temperature
difference of 20 degrees or more from the previous location, allow
the Xbox 360 console to come to room temperature before turning
it on. Operating temperature: 5 ºC to 35 ºC (41 ºF to 95 ºF).
metallic objects and stickers
Do not place metallic items or stickers near or on the Xbox 360,
as they can interfere with controller, networking, and eject and
power buttons.
proper storage of Discs
Always return discs to their storage containers when they are not
in the disc drive.
Do not store discs in direct sunlight, near a heat source, or on your
Xbox 360 console.
Always handle discs by their edges.
Do not attempt repairs
Do not attempt to take apart, open, service, or modify the Xbox 360
console, power supply, or accessories. Doing so could present the
risk of electric shock, fire, or damage to your Xbox 360 console.
Any evidence of any attempt to open and/or modify the Xbox 360
console, including any peeling, puncturing, or removal of any of the
labels, will, for safety reasons, void the Limited Warranty and render
the Xbox 360 console ineligible for authorized repair. Modifying your
console can result in a permanent ban from Xbox LIVE.
lImITeD WarranTY
bY UsInG YoUr XboX 360 s or aCCessorY YoU aGree To
THIs WarranTY. beFore seTTInG Up YoUr XboX 360 s or
aCCessorY, please reaD THIs WarranTY CareFUllY. IF
YoU Do noT aCCepT THIs WarranTY Do noT Use YoUr
XboX 360 s or aCCessorY. reTUrn IT UnUseD To YoUr
reTaIler or mICrosoFT For a reFUnD. Contact Microsoft
at http://www.xbox.com/ (800) 4MY-XBOX or (800) 469-9269.
This warranty gives You specific legal rights. You may also have
other rights which vary from State to State or Province to Province.
1. Definitions
(a) "Xbox 360 S" means a new Xbox 360 S console purchased
from an authorized retailer.
(b) "Accessory" means a new Microsoft branded Xbox 360 or
Xbox 360 S hardware accessory purchased from an authorized
retailer. A hard disk drive is an Accessory whether preinstalled
or purchased separately.
(c) "Warranty Period" for Xbox 360 S, means 1 year from the date
You purchased it; and for Accessories, means 90 days from the
date You purchased it.
(d) "You" means the original end-user.
(e) "Normal Use Conditions" means ordinary consumer use under
normal home conditions according to the instruction manual
for the Xbox 360 S or Accessory.
(f) "State" means a State, the District of Columbia, and any other
United States territory or possession. "The United States of
America" includes all of them.
2. Warranty
(a) During the Warranty Period, Microsoft warrants, only to You,
that the Xbox 360 S or Accessory will not malfunction under
Normal Use Conditions.
(b) This is the only warranty Microsoft gives for Your Xbox 360 S or
Accessory and Microsoft gives no other guarantee, warranty,
or condition. No one else may give any guarantee, warranty,
or condition on Microsoft's behalf.
(c) IF YOUR STATE'S OR PROVINCE'S LAW GIVES YOU ANY
IMPLIED WARRANTY, INCLUDING AN IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ITS DURATION IS LIMITED TO THE WARRANTY
PERIOD. Some States or Provinces do not allow limitations on
how long an implied warranty lasts, so this limitation may not
apply to You.
3. How to Get Warranty service
(a) Before starting the warranty process, please use the trouble-
shooting tips at http://www.xbox.com/en-US (United States)
or http://www.xbox.com/en-CA (Canada).
(b) If the troubleshooting tips do not resolve Your problem, then
follow the online process at http://www.xbox.com/en-US
(United States) or http://www.xbox.com/en-CA (Canada).
If You do not have access to the Internet, You can call
(800) 4MY-XBOX or (800) 469-9269.
(c) Before sending Your Xbox 360 S or Accessory to Microsoft for
service, be sure to keep a copy of any data You want to save,
and delete anything You consider confidential. Microsoft is
not responsible for Your data and may erase it.
4. microsoft's responsibility
(a) After You return Your Xbox 360 S or Accessory to Microsoft,
Microsoft will inspect it.
(b) If Microsoft determines that the Xbox 360 S or Accessory
malfunctioned during the Warranty Period under Normal
Use Conditions, Microsoft will (at its option) repair or replace
it, or refund the purchase price to You. Repair may use new
or refurbished parts. Replacement may be with a new or
refurbished unit.
(c) After repair or replacement, Your Xbox 360 S or Accessory will
be covered by this warranty for the longer of the remainder of
Your original Warranty Period, or 95 days after Microsoft ships
it to You.
(d) MICROSOFT'S RESPONSIBILITY TO REPAIR OR REPLACE YOUR
XBOX 360 S OR ACCESSORY, OR TO REFUND THE PURCHASE
PRICE, IS YOUR EXCLUSIVE REMEDY.
(e) If Your Xbox 360 S or Accessory malfunctions after the
Warranty Period expires, there is no warranty of any kind.
After the Warranty Period expires, Microsoft may charge You
a fee for its efforts to diagnose and service any problems with
Your Xbox 360 S or Accessory.
5. Warranty exclusions
Microsoft is not responsible and this warranty does not apply if
Your Xbox 360 S or Accessory is:
(a) damaged by use with products not sold or licensed by Microsoft
(including, for example, games and accessories not manufactured
or licensed by Microsoft, and "pirated" games, etc.);
3