Ricoh BRG-P1 Field Service Manual page 244

6. Troubleshooting
2. Open and close them
Loading from Cartridge...
Ink is being filled from the print cartridge. Wait for the filling of the ink to finish.
Maintenance failed
Head cleaning, head flushing, or other maintenance operations have failed.
Run the maintenance again after clearing the error.
You can clear a maintenance error as follows:
• The printer receives another print job.
• Press the [#Enter] key.
Independent-supplier Cartridge
An ink tank cartridge unapproved for use with this machine has been installed. Use of ink cartridges
not approved for use with this machine, or attempting to re-fill depleted ink cartridges, will diminish
print quality. Always use new Ricoh ink cartridges specifically designed for use with these
machines.
Ink Collector Unit Not Detected
1. Open the right front cover.
2. Confirm that the ink collector is installed.
3. Pull it out and set it again.
No Paper (J028/J029/J035)
The bypass tray has run out of paper or is not mounted correctly.
1. Load bypass tray,
2. Press [#Enter]
No Paper/Tray Not Detected
Any of the following paper trays has run out of paper or is not mounted correctly.
• Tray 1
• Tray 2 (J028/J029/J035)
• Tray 3 (J028/J029/J035)
1. Pull out the paper cassette.
2. Load paper if it is empty.
3. Close the cassette and make sure that it is locks in place.
No Response From Printer
1. Make sure the printer is switched on.
2. Check the connection of the USB cable at the printer and computer.
3. Make sure "USB" is selected on the "Ports" sheet of the printer driver.
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