Ricoh BRG-P1 Field Service Manual page 236

6. Troubleshooting
Jam 18 Condensation Error During Printing
Paper Misfeed
Message
Press the Form Feed button.
Cause A belt charge leak was detected during printing.
Details Condensation on the belt, or there is a hole in the transfer belt.
Action 1
Action 2
Jam 19
(J028/J29/
J035)
Message
Cause
Details
Action 1
Action 2
234
• Feed and eject 3 blank sheets to remove moisture from the belt.
• [ /Menu]> "Maintenance"> "De-condensation"> #.
• Do the print job again.
• If the problem occurs again, repeat Step 1.
• Confirm that the work site is within the ranges for ambient temperature and
humidity. (See "Installation").
• Inspect the transport belt.
• If the belt is damaged the machine must be replaced.
TE Sensor (Main Unit) Paper Late Jam (Tray 2)
Paper Misfeed
Remove the Duplex Unit or the Rear Cover of the machine, and remove the
paper.
Or, open the Tray 2 Rear Cover and remove the paper.
The paper was wrinkled or caught in the paper feed path.
Even though the paper fed from Tray 2 reached the prescribed position, the TE
sensor could not detect the leading edge of the paper.
• Remove the duplex unit and remove any paper inside the printer.
• Remove the rear unit of Tray 2 and remove any paper inside the tray.
• Remove the duplex unit, open the rear cover and remove all remaining
paper.
• Close the rear cover and re-install the duplex unit.
• Remove the rear unit of Tray 2 and remove any remaining paper.
• Re-install the rear unit of Tray 2.