Troubleshooting - ActionTec GT701R User Manual

Troubleshooting

This chapter contains a list of problems that may be encountered while using the
Modem, and techniques to try and overcome the problem. Note that these tech-
niques may not solve the problem.
LAN Connection Failure
Ensure the Modem is properly installed, the
s
correctly, and the power is on.
Confirm the computer and Modem are on the same network segment. If
s
unsure, let the computer get the
function (see "
DHCP
puter is using an
198.168.1.254). If the computer is not using an
will not connect to the Modem.
Ensure the subnet mask address is set to 255.255.255.0 by clicking Status in
s
the Modem
Cannot Connect to the Internet
Ensure both ends of the power cord and all network cables are properly
s
connected.
Ensure the subnet mask address is set to 255.255.255.0 by clicking Status in
s
the Modem
Verify the Modem's settings are the same as the computer's by clicking Status in
s
the Modem
If running Windows 98
s
Start, Run, enter
in the "Open" text box, then press
Ensure the text box at the top of the window contains the name of the Ethernet
adapter installed in the computer. If not, click on the down arrow next to the
text box. When the list appears, click on the appropriate Ethernet adapter.
In the fields below, the Ethernet adapter's various addresses appear.
Settings" on page 32), then verify the com-
DHCP
address within the default range (192.168.1.2 through
IP
's Home screen.
GUI
's Home screen.
GUI
's Home screen.
GUI
or Me, check the computer's
SE
winipcfg
connections are installed
LAN
address automatically by initiating the
IP
IP
. The " Configuration" window appears.
OK
IP
55
8
address within the range, it
/ settings. Select
TCP IP