Troubleshooting - ActionTec GT701 User Manual

Troubleshooting

This chapter contains a list of problems that may be encountered while using the
Modem, and techniques to solve them. Note that these techniques may not be suc-
cessful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Power light is on, as well as the appropriate lights for any active con-
nections (Ethernet or
priate cable or adapter.
Connection to the Modem
Check that the default
Start, Run, and then typing
should be
192.168.0.
the Default Gateway address should be
to allow the Modem to assign a
assigned to the computer, it will need to be removed before the Modem can
dynamically assign a new
address of the computer again. If it is still not correct, type
the space after
ipconfig
Once the address has been verified as correct, open a Web browser. In the
IP
"Address" text box, type
Configurator Main Menu screen appears, verifying the Modem's active connection.
). If the connection is not active, reconnect the appro-
USB
address the computer is receiving is correct by selecting
IP
ipconfig
x (with "x" representing a number from
address. If a static
IP
address. After the computer restarts, check the
IP
) to release and renew the
192.168.0.1
in the "Open" text box. The
. If not, restart the computer
192.168.0.1
address was previously
IP
address.
IP
and click Go. The Modem's Web
57
7
address
IP
through ), and
2 255
IP
(note
ipconfig /?