Troubleshooting - Shure MXA910 Manual

Get Encryption Status (firmware > v2.0)
Command String:
< GET ENCRYPTION >
MXA910 Response:
< REP ENCRYPTION ON >
< REP ENCRYPTION OFF >
Get Flash
Command String:
< GET FLASH >
MXA910 Response:
< REP FLASH ON >
< REP FLASH OFF >
Set Flash
Command String:
< SET FLASH ON >
< SET FLASH OFF >
MXA910 Response:
< REP FLASH ON >
< REP FLASH OFF >

Troubleshooting

Problem
Software lags in Google Chrome browser
Sound quality is muffled or hollow
Get device level encryption status;
Send one of these commands to the
MXA910.
The MXA910 will respond with one
of these commands.
Send one of these commands to the
MXA910.
The MXA910 will respond with one
of these commands.
Solution
Problem is browser­related. Turn off hardware accel­
eration option in Chrome.
• Check that lobes have been aimed to the desired
area.
• Use equalizer to adjust frequency response on a
single channel or on the automix channel. See the
equalizer applications for the appropriate use.
Shure Incorporated
80/87