Troubleshooting: Dell Latitude ATG D620 User's Guide
Hard drive problems
Allow the computer to cool before turning it on —
system from starting. Try allowing the computer to return to room temperature before turning it on.
Run Check Disk —
1. On the Microsoft® Windows® desktop, click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.
4. Click the Tools tab.
5. Under Error-checking, click Check Now.
6. Click Scan for and attempt recovery of bad sectors.
7. Click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety
instructions in the Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate
while it is connected to a digital telephone network.
Check the Microsoft Outlook® Express Security Settings —
attachments:
1. In Outlook Express, click Tools, click Options, and then click Security.
2. Click Do not allow attachments to remove the checkmark.
Check the telephone line connection
Check the telephone jack
Connect the modem directly to the telephone wall jack
Use a different telephone line —
Verify that the telephone line is connected to the jack on the modem. (The jack has either a
green label or a connector-shaped icon next to it.)
Ensure that you insert the telephone line connector into the modem until it clicks.
file:///H|/My%20Documents/Cellular/User%20Guides/Notebooks/D620%20ATG/trouble.htm (8 of 27)4/13/2007 4:36:42 PM
A hot hard drive may prevent the operating
If you cannot open your e-mail