Pc Card Or Expresscard Problems - Dell Latitude ATG D620 User Manual

Troubleshooting: Dell Latitude ATG D620 User's Guide
icon in the taskbar to read the status of the connection. If the status indicates the mobile
broadband card is not activated, see
problems persist, contact your Mobile Broadband service carrier for details on your plan.
Check your Mobile Broadband network service —
to verify coverage plan and supported services.
Check the Connection status in the Dell Mobile Broadband Card Utility —
the Windows desktop to launch the utility. Check the connection status in the main window:
No card detected – Restart the computer and launch the utility again.
Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell
Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by
clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.
Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband
network. If the searching state persists, ensure that the signal strength is adequate.
No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband
network. Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact
your Mobile Broadband network provider.
Check your Mobile Broadband Network Service – Contact your Mobile Broadband network
service provider to verify coverage plan and supported services.
Activate your Mobile Broadband card —
Mobile Broadband service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide available through
the Windows Help and Support Center. To access the Help and Support Center, see
Support Center. The user's guide is also available on the Dell Support website at support.dell.com and
on the CD included with your Mobile Broadband card if you purchased the card separately from your
computer.

PC Card or ExpressCard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety
instructions in the Product Information Guide.
Check the Card — Ensure that the card is properly inserted into the connector.
Ensure that the card is recognized by Windows —
icon in the Windows taskbar. Ensure that the card is listed.
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Activate your Mobile Broadband card
Contact your Mobile Broadband service carrier
Before you connect to the Internet, you must activate the
Double-click the Safely Remove Hardware
for more information. If
Click the
Windows Help and
icon on