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Do I need to change my Internet service provider (ISP)?
Q
A
A broadband connection is required for high-speed Internet access and VoIP telephone service available with
your SBV5422. Contact your cable company for your specific information.
Do I need to subscribe to cable TV to get cable Internet access?
Q
A
No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic
service before you can get Internet access and/or offer a discount when you use your own SBV5422. Check
with your local cable company for specific information.
What technical support is available?
Q
A
For questions about your Internet service, connection, or SBV5422, contact your cable provider.
What do I do if my SBV5422 stops working?
Q
A
Use the information in this section to diagnose and resolve simple problems. If you continue to have
problems, contact your cable provider or Motorola as described on the previous page.
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SBV5422 SURFboard Digital Voice Modem
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