Related Manuals for Motorola SURFboard SBV5422
Summary of Contents for Motorola SURFboard SBV5422
- Page 1 Installation Guide ® SBV5422SURFboard 2-Line Digital Voice Modem with Integrated DECT 6.0 Cordless Phone Base Station For Placement Only i — SBV5422 SURFboard Digital Voice Modem...
- Page 2 Incorporated. All other product or service names are the property of their respective owners. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
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Page 3: Table Of Contents
Table of Contents SAFETY AND REGULATORY INFORMATION........IV Caring for the Environment by Recycling . -
Page 4: Safety And Regulatory Information
Safety and Regulatory information Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. - Page 5 • It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the device by local lightning strikes and other electrical surges. • Only put the handset of your telephone next to your ear when it is in normal talk mode. •...
- Page 6 • Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: — When the power supply cord or plug is damaged or frayed. — If liquid has been spilled onto the product. —...
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Page 7: Caring For The Environment By Recycling
Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste. -
Page 8: Important Voip Service Information
There are delays in making your location information available in or through the local automatic location information database. Note: Your service provider, not Motorola, is responsible for the provision of VoIP telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment. -
Page 9: Regulatory Information
This device must not be co-located or operating in conjucntion with any other antenna or transmitter. The changes or modifications not expressly approved by Motorola, Inc. for compliance could void the user’s authority to operate the equipment. ix —... -
Page 10: Industry Canada (Ic)
Privacy of communications may not be ensured when using this telephone. FCC Declaration of Conformity Motorola, Inc., Home and Networks Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that this equipment complies with 47CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. -
Page 11: Introduction
Introduction The Motorola SBV5422 SURFboard 2-Line Digital Voice Modem with an integrated DECT 6.0 cordless base station provides high-speed access to the Internet and other online services, with VoIP connections for up to two telephone lines. Your system supports up to five cordless handsets, and offers a potential plug-and-play home alarm connection (RJ-31x). -
Page 12: Sbv5422 Front Panel Overview
SBV5422 Front Panel Overview Your SBV5422 transmits and receives data much faster than traditional dial-up or DSL (digital subscriber line) modems. Enjoy surfing the Web without long wait periods, and unlike a dial-up modem, your SBV5422 is always online. Just open your browser and surf. Use your high-speed, upgradeable SBV5422 to connect one or more computers to the Internet. -
Page 13: Sbv5422 Rear Panel Overview
Provides AC power to the digital voice modem. TEL 1/2, TEL 2 Telephone ports provide connections for two telephone lines. Currently, the SBV5422 only supports Motorola Handsets ETHERNET Provides the connection to Ethernet-equipped computers using a cable terminated with an RJ-45 connector. -
Page 14: Sbv5422 Voip Telephone Service
SBV5422 Telephone Features Feature availability is determined by your handset model, and also by your telephone service provider. A standard two-wire telephone connection for voice, fax, and telephone modem operation Re-dial number Caller ID Telephony Devices for the Disabled (TDD) Speed dial Caller ID block Operator barge-in... -
Page 15: Sbv5422 Handset Overview
SBV5422 Handset Overview LCD Display Intercom / Menu Key MUTE Key Microphone Phonebook Key Phone Off Key Call Log / Redial Key Curson and Volume Keys Browser Home Key Headset Jack (2.5mm) Left Soft Key Delete / Cancel Key Right Soft Key Add Pause in Number Phone On / Flash Format Key (change phone number format... -
Page 16: Installation And Configuration
Installation and Configuration Before you begin the installation, you must first install the battery in your digital voice modem. Please read “Safety Requirements for the SBV5422 Lithium-Ion Battery” on page vii before proceeding. NOTE: It may take up to 12 hours to fully charge the battery. After installing the battery, immediately place the handset in the charger. -
Page 17: Selecting A Location For Your Handset
Selecting a Location for Your Handset For Placement ONLY Connecting the Handset Charger and Charging the Handset Battery Insert the power cord into the bottom of the charger. Plug the power cord into an electrical outlet. Place the base on a sturdy surface. The handset charger does not require a phone line. -
Page 18: Cabling And Startup For A Single User
Cabling and Startup for a Single User Allow some time (5 to 30 minutes) to power up the first time because the SBV5422 must find and lock on the appropriate channels for communications. Be sure your computer is on and the SBV5422 is unplugged. Connect one end of the coaxial cable to the cable outlet or splitter. -
Page 19: Cabling For Multiple Computers
To connect the telephone line, plug a phone wire into the appropriate telephone connector. CAUTION!!! The Home Alarm System (RJ31X) and Ethernet portals are very similar. NO device, other than a home alarm system with a RJ31X connector should ever be plugged into the Home Alarm System port. -
Page 20: Sbv5422Home Alarm System Configuration (Optional)
SBV5422Home Alarm System Configuration (Optional) Most home alarm systems are wired to traditional telephone service. Home owners can rewire their alarm systems from traditional phone service to VOIP by moving a cable from one jack to another jack. Purchase a RJ31X cable and RJX31X connector (not included). Locate where the traditional phone service enters the house. -
Page 21: Configuring Tcp/Ip
Configuring TCP/IP The SBV5422 contains all required software. You do not need to configure the SBV5422, but you must be sure that your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of the following: • “Configuring TCP/IP in Windows 2000”... -
Page 22: Configuring Tcp/Ip In Windows 2000
Configuring TCP/IP in Windows 2000 Open the Control Panel (click Start, select and then Control Panel). Settings Double-click the Network and Dial-up Connections icon. Double-click Local Area Connection . The value of varies from system to number number system. Click Properties. If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. -
Page 23: Configuring Tcp/Ip In Windows Xp
Configuring TCP/IP in Windows XP Open the Control Panel. Click Network and Internet Connections. Click Network Connections to display the LAN or high-speed Internet connections. Skip to step 5. If a Classic view similar to below is displayed, click Network Connections to display the LAN or high-speed Internet connections. -
Page 24: Verifying The Ip Address In Your Windows Os
Verifying the IP Address in Your Windows OS To check the IP address: On the Windows Desktop, click Start Select Run. The Run window is displayed. Type cmd and click OK. Type ipconfig and press Enter to display your IP configuration. A display similar to the one shown below indicates a normal configuration: If an Autoconfiguration IP Address is displayed as in the window below, there is either an incorrect connection between your PC and the SBV5422 or cable network problems. -
Page 25: Wall Mounting The Sbv5422
Wall Mounting the SBV5422 If you mount your SBV5422 on the wall, you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all local standards for installing a network interface unit/network interface device (NIU/NID). -
Page 26: Wall Mounting Templatesbv5422
Wall Mounting TemplateSBV5422 16 — SBV5422 SURFboard Digital Voice Modem... -
Page 27: Troubleshooting
Regulatory, Safety, Software License, and Warranty Information card provided with the SBV5422. For information about Motorola consumer cable products, education, and support, visit http://broadband.motorola.com/consumers/support. Frequently Asked Questions What is high-speed cable Internet access? Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. - Page 28 What do I do if my SBV5422 stops working? Use the information in this section to diagnose and resolve simple problems. If you continue to have problems, contact your cable provider or Motorola as described on the previous page. 18 —...
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Page 29: Glossary
Glossary coaxial cable A type of wire consisting of a center wire surrounded by insulation and a grounded shield of (coax) braided wire. The shield minimizes electrical and radio frequency interference. DOCSIS The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for cable modems and supporting equipment. - Page 30 An uninterruptible power supply provides a battery backup to enable voice service to continue for some time during a power outage. VoIP Voice over Internet Protocol is a method to exchange voice, fax, and other information over the Internet. Voice and fax have traditionally been carried over traditional telephone lines using a dedicated circuit for each line.
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Page 31: Software License
The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software. - Page 32 Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software provided as a bundled application, or otherwise, with the Software.
- Page 33 Visit our website at: www.motorola.com 554163-001-a 04/08...