Entry Voice Mail (Evm) - Siemens HIPATH HIPATH 1190 User Manual

Functions used for Receiving Calls
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Entry Voice Mail (EVM)

The HiPath 1100 can be equipped with an integrated
voice recording capability for Entry Voice Mail .
Your local Support Technician can configure up to 24
standard mailboxes, 2 of which can be for forwarding
(Day/Night Service message). Two parallel actions can
be executed: call switching and auto-answering (2
ports)
The Support Technician may authorize users to config-
ure their own mailboxes.
A personal Mailbox answers the user's calls, plays a
personal recorded greeting (or a default greeting) and al-
lows the user to record his/her own message.
In addition to playing back a recorded greeting or
message, a mailbox capability provides the caller ac-
cess to an additional mailbox.
Example:
– The caller hears a greeting/music while waiting for
the call to be answered.
For example, "Hello. All our Attendants are busy
at the moment. Please wait on the line"
– At the end of the greeting the caller may leave a
message.
For example, The person you are trying to reach
is not available at the moment. Leave your mes-
sage after the beep.
When a call to an extension is forwarded to an
EVM mailbox (call forwarding - No answer or
Busy) a message is played, explaining why the
call is being forwarded.
These messages are played before the greeting
message and cannot be overwritten.
Messages:
• Call Forwarding - Busy after Call Forwarding
No Answer: "User's connection is
busy at the moment".
• Call Forwarding - No Answer: "The person
you are
calling is not available at the moment".