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The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician or our
Customer Care Centre.
Solving operating problems
PROBLEM
Washer not
turning on.
Washer not filling
with water when
pressed.
Washer is filling
continuously.
Washer is not
spinning properly.
TROUBLESHOOTING
POSSIBLE CAUSES
Power not switched on at
the wall.
Household power supply
not working.
Inlet taps not turned on.
Blocked inlet hose filters.
'Delay Start' is set.
Drain hose is not installed
correctly.
Washer could be siphoning.
The load could be out of
balance.
WHAT TO DO
Switch the power off at the wall
and wait 60 seconds before turning
power on again.
Try plugging in another electrical
appliance.
Check that both the hot and cold
taps are turned on.
Clear blockages from inlet hose
filters.
Refer to 'Wash options — Delay start'
page 26 for more information about
the 'Delay Start' function.
Ensure drain hose is located in
standpipe or tub.
Ensure standpipe is at least 850mm
high but no more than 1200mm high.
To prevent siphoning ensure the
drain hose does not extend more
than 20mm from the end of the
hose guide (refer to 'Installation
instructions — Drain hose' page 6).
Pause washer and manually
redistribute the load.
Check the washer is level and does
not rock in any direction (refer to
'Installation instructions — Levelling
instructions' page 9).
Check the washer does not have
suds build-up.
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