General Operation Failure; Rollers Fail To Stop Spinning On Power Up; When The Cassette Is Pushed, The Cr Reader Does Not Load The Screen; No Communication With The Cr Reader. Disconnected Messaged - Kodak Point-of-Care CR 120 System Troubleshooting Manual

Section 5: General Operation Failure

Rollers fail to stop spinning on Power up

Possible solution
Perform a "Sensors Tests" on Page 53
SB000028.

When the cassette is pushed, the CR Reader does not load the screen

Suggested solution
Is there an error message, "Plate didn't reach W0 Sensor"?
Yes
Go to ""Plate Didn't Reach W0
Sensor"" on Page 15
No communication with the CR Reader. Disconnected
Solution
a. Check power cable connection and that CR Reader is turned ON.
b. Check version\CR Reader type compatibility between the CR Reader and the installed software.
c. Check the CR Reader Driver version. Make sure the version is the latest.
d. Connect to a different PC with the required instructions according to the specifications.
e. Replace USB cables connecting the PC and the CR Reader.
f. Replace the USB board.
Note
If one of the steps solves the problem, there is no need to continue to the following steps.
AT000115-02
to check roller sensor J509 and perform sensor adjustment according to
a. Open the cover.
b. Unscrew the USB board retaining screw.
c. Check fuses on the USB board according to
Page 56.
Caution
Slide the USB board out gently to avoid the USB board from shorting.

General Operation Failure

No
"USB Fuses Test" on
messaged.
31