Warning: Erase Lamps Are Functioning At Reduced Capacity. Image Erasing Not Assured. Please Call Service. Erasing Time Has Been Increased - Kodak Point-of-Care CR 120 System Troubleshooting Manual

"WARNING: Erase lamps are functioning at reduced capacity. Image
erasing not assured. Please call service. Erasing time has been increased"
Scenario
• On power up after 1.5 minutes of warming up.
• After abort, Erase Lamps turn on for one minute and sensors are sampled after 50 seconds.
• During periodic warning when the Reader is in idle state, every 8 minutes the Erase Lamps are turned on for one
minute, after 50 seconds the sensor is sampled.
Hardware and Software Response
After User clicks [OK] to acknowledge the error message, the CR Reader will continue the scanning and erasing
functions but the error message will appear until it is fixed.
Fix
User Response
[1] Click [OK] to acknowledge the error message.
[2] Continue with CR Reader operation.
[3] Contact Service.
Service Response
[1] Install Service Pack according to the software version. Check the correct Service Bulletin.
V2.1.1 / V2.1.2 / V2.2 / V2.2.1 - SB000027 PoC 120/140/260 Kodak QC SP1
[2] Open the Reader cover.
[3] Turn on the Erase Lamps from Settings>Diagnostic tab.
[4] Do both Erase Lamps LED indicators light red?
a. Check visually that all the Erase Lamps are
turned on.
b. If one of the Erase Lamps is not working,
replace the Erase Lamp assembly.
22
Yes No (at least on indicator is disabled)
a. Check that Erase Lamp sensor cable connects
properly. (Cable between the sensor board and
the Inverters assembly.
b. Replace the Sensor board.
c. Return to Step 2.
AT000115-02