Troubleshooting; Alarms - Cornelius HELIX Installation Manual

Helix Installation Manual
Problem
Unit will not run.
No water pressure
A
LARMS
Alarm
A. When power returns, if cabinet temp is
Power Loss in User
Mode
B. When power returns, if cabinet temp is
A. When power returns, unit will begin the
Power Loss in Sani
Mode
A. Sold Out is displayed to indicate ingredi-
Sold Out(s) - Ingre-
dients
A. If water is used in a drink, user interface
Sold Out - Water
A. IfCO
Sold Out - CO
2
A. Countdown of time to sanitation sched-
Sanitation Sched-
ule Warning
A. Pops up a window indicating it is time to
Sanitation Sched-
ule Alarm
A. Warning displays 24 hours before expi-
Ingredient Expired
Warning
A. Alarm is triggered at 12:00 am of the day
Ingredient Expired
Alarm
Publication Number: 621058497INS

TROUBLESHOOTING

Probable Cause
A. Unit not plugged in
B. Circuit breaker
C. Supply cord damaged
A. Water source not turned on
B. Filter blocked
C. Other
Table 7. Alarms
Alarm Information
above 41° F, unit is locked until error
message is acknowledged.
below 41° F, alarm is cleared when user
acknowledges the alarm.
sanitation cycle from the beginning.
ents are sold out (empty). Sold out
ingredients will not dispense.
will indicate that water is sold out (empty).
is sold out (empty), the user inter-
2
face displays a sold out ingredient.
ule is shown in main status window.
Warning is present 5 hours before actual
sanitation is to begin.
sanitize the unit.
ration of the product.
the interval date is matched. Expired
ingredients are not allowed to be used.
- 26 -
Remedy
A. Plug in unit
B. Reset/replace circuit breaker
C. Replace supply cord. Supply cord
MUST be replaced with a cord from
the manufacturer or their service
agent.
A. Turn on water
B. Change filter
C. Call service
Remedy
A. Alarm is logged as "Power Loss-High
Temperature".
B. Alarm is logged as "Power Loss".
A. Alarm is logged as "Power Loss-Sani
Recovery".
A. Alarm is displayed in main status window
and alarm is logged as "Sold-Out". Use
the status menu to change the status.
A. Alarm is displayed in main status win-
dow and logged in alarms status.
A. Alarm is displayed in main status win-
dow and logged into alarm status.
A. Warning is displayed in main status win-
dow and is updated in 1 hour incre-
ments. Sanitization required soon is
displayed in the alarm/warning log.
A. Acknowledge by selecting pop-up. Per-
form sanitation cycle.
A. Start of interval is reset when ingredi-
ents bag is replaced.
A. Ingredient menu is used to replace
expired ingredients. Notification is
accomplished using a red triangle.
© 2012-2014, Cornelius Inc. All Rights Reserved