Holding Calls; Transferring Calls; Placing Calls; Listening To Voicemail - Polycom VVX 300 Series User Manual

Polycom® VVX® 300 Series Business Media Phones user guide
Switching between Lines
Tip:
and Calls view
When in Calls view, switch to Lines
view by pressing More > Lines.
Switch back to Calls view by pressing
More > Calls.

Placing calls

*
Tip:

Placing conference calls

If you have an active and held call,
press Join to set up a conference.
Pick up the handset, or press
Enter the phone number, and press
Send.
Or enter the phone number first, then
press Dial, pick up the handset, or press
or .
From Lines view: Press the phone Line
key, enter the phone number, and press
Send. From Home view: Select New Call
using the left and right arrow keys. Enter
the phone number, and press Send.
Tip:
Placing calls quickly
Select a recent call or Favorite, or
select a contact's phone number in the
Contact Directory.

Answering calls

To answer with the speakerphone, press
or tap Answer. To answer with the
handset, pick up the handset. To answer
with a headset, press . To answer a
new call while on an active call, press
Answer. The current call will be held

Ending calls

To end an active call, replace the
handset, press , or press
End Call. To end a held call, navigate to
Calls view and highlight the held call.
Press Resume, and press End Call.
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Holding calls

From Calls view, press Hold or
Remember to highlight the call first.
To resume a held call, press Resume
or again.

Transferring calls

From Calls view, press Transfer or
and call the other party. When you hear
the ringback tone, or after you talk with
the other party, press Transfer or
again. Press Blind to complete a transfer
without waiting for the ringback tone.

Forwarding calls

To enable call forwarding, press Forward
or
from Home or Lines view. Select the
forwarding type to enable, enter a
forwarding number, and press Enable.
To disable call forwarding, press
Forward from Home or Lines view,
select the forwarding type to disable,
and press Disable.
To enable per-call forwarding: As your
phone rings, press Forward, enter the
forwarding number, and press Forward.
Placing Conference Calls
Call the first party, and after the call
connects, press More, and select
Confrnc. Then, dial and connect with the
second party and press Confrnc again.
From Lines or Calls view, you can:
• Press Hold to hold all participants.
• Press End Call to remove yourself
from the call, but keep the other par-
ticipants connected.
• Press Manage (if available) to manage
each participant.
• Press Split to end the conference and
hold all participants.
Favorites
. Or, press
Favorites are contacts you call most
often. Your Favorites list displays all
your Favorites. A smaller number of
Favorites displays in Lines view.
• To view your Favorites list—From
Home view, press
Directories> Favorites.
• To make a contact a Favorite—
Navigate to your Contact Directory
.
and select the contact. Press Info,
press More, and select Add to
Favorites. Press Yes to confirm.
To dial a Favorite—Press the Favorite
Tip:
from Home or Lines view, or from your
Favorites list.
,
A star,

Listening to voicemail

An envelope,
key, indicates that you have voicemail.
Select Messages from Home view or
press
Press Connect and follow the prompts
or dial *98.

Muting the microphone

During a call, press
can't hear you. To disable Mute, press
again.
This applies to calls using the handset,
headset, and speakerphone.

Using Do Not Disturb

To enable or disable ringing, press DND
from Home or Lines view. When Do Not
Disturb is enabled, the DND icon,
displays in the status bar and beside the
appropriate Line key.

Adjusting volume

To change call volume, press
during a call. To change the ringer
volume, press
is idle or ringing.
and select
What does the star mean?
,indicates a favourite.
, adjacent to a Line
, and select Message Center.
so other parties
when the phone
,