Reset The Phone To Factory Defaults; Using An Approved Power Source - Polycom VVX 150 User Manual

Issue
The message "USB device removed unsafely.
Recording canceled" displayed when I removed my
USB flash drive during a call.
The message "Unsupported USB device attached"
displayed.

Reset the Phone to Factory Defaults

You can access the phone reset option without the need for entering the Administrator's password.
After the administrator configures this feature on the phone, you can reset the phone to factory default
settings.
Procedure
1. Navigate to Settings > Basic > Reset to Factory.

Using an Approved Power Source

Symptom:
If your phone is having the following issues, check your power supply:
▪ The phone cannot connect to the network.
▪ The phone does not start up properly or continues to restart.
Problem:
If you connect the wrong power supply to your phone, such as the power supply for a different or older
Polycom phone, it could damage the phone, the phone will not function as expected, and it can void your
warranty.
Workaround:
Only use the power supply designed for your phone or check with your system administrator about using
Power over Ethernet.
Polycom, Inc.
Corrective Action
Do not remove the USB flash drive while recording. If
you want to remove the drive during a call, press Stop,
and then remove the drive.
Refer to Feature Profile 37477: Using Headsets with
Polycom Phones on Polycom Support
devices supported on Polycom phones.
Troubleshooting
for a list of USB
143