Understanding Display Messages - Samsung ProXpress C268x series User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status
or errors. Refer to the tables below to understand the messages' and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computer's
Printing Status program window (see "Using Samsung Printer Status" on
page 262).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [color] indicates the color of toner.
8
Paper Jam-related messages
Message
• Original paper jam in The loaded original
front of the scanner
document has
jammed in document
• Original paper jam
feeder.
inside the scanner
Meaning Suggested solutions
Clear the jam (see "Clearing
original document jams" on
page 306).
Message
Paper jam in exit area Paper has jammed in
the paper exit area.
Paper jam inside of Paper has jammed
machine inside the machine.
Paper jam inside of Paper has jammed
duplex path during duplex
printing. This is
applicable only to
machines with this
feature.
Paper jam in Tray 1 Paper has jammed in
the tray.
Paper jam in tray 2. Paper has jammed in
Please open the door the optional tray.
and remove paper, then
close the door.
Paper jam in MP tray Paper has jammed in
the multi-purpose
tray.
Meaning Suggested solutions
Clear the jam (see "In the exit
area" on page 303).
Clear the jam (see "Inside the
machine" on page 302).
Clear the jam (see "In the
duplex unit area" on page
305).
Clear the jam (see "In tray1"
on page 297).
Clear the jam (see "In
optional tray" on page 298).
Clear the jam (see "In the
multi-purpose tray" on page
300).
15. Troubleshooting
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