Resolving Issues With Software; Referring To The Smart Knowledge Base For Additional Troubleshooting Information; Contacting Your Reseller For Additional Support; Finding The Display Serial Number - Smart Technologies SMART Board SBID-7075P User Manual

CHAPTER 3
TROUBLESHOOTING

Resolving issues with software

For information on resolving issues with SMART Learning Suite (including SMART Notebook
software), see Troubleshooting SMART Notebook
For information on resolving issues with SMART Meeting Pro software, see
SMART Meeting Pro 4.
Referring to the SMART knowledge base for
additional troubleshooting information
Refer to the SMART knowledge base for additional troubleshooting information:
community.smarttech.com/s/topic/0TO0P00000010RIWAY/7000-series

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in Chapter 3:
Troubleshooting on page 23 or the knowledge base, contact your authorized SMART reseller
(smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display or the iQ appliance.

Finding the display serial number

The display's serial number is located in the following places:
In the iQ settings
l
On the bottom frame
l
On the back of the display
l

Finding the iQ appliance serial number

The iQ appliance's serial number is located on the iQ appliance.
NOTE
You need to remove the iQ appliance from the display to find the serial number.
29 smarttech.com/kb/171163
17.
Troubleshooting