Troubleshooting - Roland HP-203 Owner's Manual

Troubleshooting

If you think there's a problem, read this first.
Symptom
Power does not turn on
Pedal does not work, or is "stuck"
Unable to read from/write to USB
memory
"Buzz" is heard from external
devices
Device connected to the Input
jacks have insufficient volume
No sound
No sound
No sound when you play back a
song
No sound from the leftmost notes
of the keyboard
No sound (when a MIDI device is
connected)
Not all the notes you play are
sounded
84
Is the power cord connected correctly?
Is the pedal connected correctly?
Plug the cable firmly into the pedal connector.
If you disconnect the pedal cable from the HP203 while the power is on, the
pedal effect may remain "stuck" in the On condition.
You must power-off the HP203 before connecting or disconnecting the pedal
cable.
If you've switched the function of the soft pedal or sostenuto pedal, these
pedals will not operate as the soft pedal or sostenuto pedal.
Are you using (optional) Roland USB memory?
Reliable performance cannot be guaranteed if you use non-Roland USB
memory products.
If you are unable to read or write USB memory successfully, change the
External Memory setting to "Mode 1."
Are the external devices connected to more than one AC power outlet?
If you connect external devices, be sure to connect them to the same AC outlet.
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.
Could the HP203's volume or the volume of the connected equipment be
turned down?
Could headphones be connected?
Could there be a plug inserted in a headphone jack?
The speakers will not produce sound if headphones or plug are connected to
the headphone jacks.
Has Local Control been set to "Off"?
When Local Control is set to Off, no sound is produced by playing back a
song. Set Local Control to On.
Has Local Control been set to "Off"?
When Local Control is set to Off, no sound is produced by playing back a
song. Set Local Control to On.
Could the song volume be set to "0"?
Is V-LINK switched on?
When V-LINK is on, the lowest twelve notes of the keyboard are used to control
the image, and will not produce sound.
Are all devices powered on?
Are the MIDI cables connected correctly?
Do the MIDI channels of the HP203 and the connected device match?
The maximum simultaneous polyphony is 128 notes. If you are playing along
with a song and making heavy use of the damper pedal, the number of notes
the HP203 is attempting to produce may exceed the maximum polyphony,
meaning that some of the notes will drop out.
Cause/Action Page
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