Included / Downloading Product Documentation; Technical Support - Alcatel-Lucent OmniSwitch 9800E Hardware User's Manual

Included / Downloading Product Documentation

Included / Downloading Product Documentation
Some products are shipped with documentation included on a User Manual CD that accompanies the
switch. This CD also includes documentation for other Alcatel-Lucent data enterprise products.
All products are shipped with a Product Documentation Card that provides details for downloading docu-
mentation for all OmniSwitch and other Alcatel-Lucent data enterprise products.
All documentation is in PDF format and requires the Adobe Acrobat Reader program for viewing. Acro-
bat Reader freeware is available at www.adobe.com.
Note. In order to take advantage of the documentation CD's global search feature, it is recommended that
you select the option for searching PDF files before downloading Acrobat Reader freeware.
To verify that you are using Acrobat Reader with the global search option, look for the following button in
the toolbar:
Note. When printing pages from the documentation PDFs, de-select Fit to Page if it is selected in your
print dialog. Otherwise pages may print with slightly smaller margins.

Technical Support

An Alcatel-Lucent service agreement brings your company the assurance of 7x24 no-excuses technical
support. You'll also receive regular software updates to maintain and maximize your Alcatel-Lucent prod-
uct's features and functionality and on-site hardware replacement through our global network of highly
qualified service delivery partners. Additionally, with 24-hour-a-day access to Alcatel-Lucent's Service
and Support web page, you'll be able to view and update any case (open or closed) that you have reported
to Alcatel-Lucent's technical support, open a new case or access helpful release notes, technical bulletins,
and manuals. For more information on Alcatel-Lucent's Service Programs, see our web page at
service.esd.alcatel-lucent.com, call us at 1-800-995-2696, or email us at support@ind.alcatel.com.
page xii OmniSwitch 9000E Series Hardware Users Guide
About This Guide
December 2008