System Park; Hold - NEC UNIVERGE SV8100 Installation Manual

System Park

The Operator Console can also put calls into the parking bays on the PBX, this allows the operator to
make the calls available pickup easily by users. When the operator chooses to use the System Park
feature, a list of Parking Bays is displayed.
If any other calls have been parked by any of the operator's through the MyCalls application then
they will be list or Park Orbits. If calls have been parked by extensions on the PBX, these won't be
displayed in the list, MyCalls can only show calls that it has parked. To park a call, select an available
orbit and click OK. The call will be shown in the lower left hand corner of the application in the 'Calls
parked or held' area. Once the call is parked then it can be recalled by the operator or picked up by
a keyset on the PBX.

Hold

The option to 'Hold' a call put the call on hold against the extension, this means that the extension
that put the call on hold is busy and cannot receive any more calls.
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