Assign Operator Console Users To Ddi's - NEC UNIVERGE SV8100 Installation Manual

Assign Operator Console Users to Devices
If there are multiple operators that handle different DDI's, Trunks and internal calls, these can be
assigned in here. If all operators handle the same calls then all users should be assigned to all users.
In the top left hand corner of the screen, there is a list of operator managed devices, select the
required options. Multiple devices can be selected by holding the 'control' key while clicking on
them. The lower left hand corner shows a list of users, again these can be selected. Once both the
devices and users are selected, click Assign to apply the configuration.
When devices are assigned to users, calls on those devices will be delivered to those users first.
After the 'Manual Routing Overflow Time' expires, calls will be delivered to any operator that is
logged in.
When devices are assigned to users, calls on those devices will be delivered to those users first.
After the 'Manual Routing Overflow Time' expires, calls will be delivered to any operator that is
logged in. This behaviour can be enabled / disabled in the failover area in System Settings.
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