Creating Console Users
Users have to be created and nominated as console users, in Configure > Organisation click Create a
new user. Enter a name for the user and set the user role as required.
In the menu on the left hand side, select Operator Console and check 'Enable Operator Console'
then set the other options a required. The table below explains the purpose of the other options.
It may also be desirable to assign the users to the extension that they use, this can be configured
against the extension. Configure > Telephone System > Devices > Extensions
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