No Communication with KM switch
The loading utility is communicating with the KM switch once:
The KM switch has entered Administrative mode
The KM and the PC are properly connected using a special
USB programming cable.
Once the KM is connected with the loading utility correctly
the utility GUI will indicate "KM Ready" and the connected
port will also appear as seen in figure 1 of this document.
If the utility cannot communicate with KM switch the utility
GUI will indicate
"KM Not
port number will appear.
Figure 4 –Communication between KM and utility has been lost
21
Section 2 - Configuration
Ready" and no communication
To avoid this make sure the special programming cable is properly
connected between:
The KM USB mouse console port at one side;
Any open USB port in the computer running the loading
utility at the other side.
Make sure Loading Device .inf file is used.
Try to put the KM switch in administrative mode again as
explain in previous section of this document.