Troubleshooting - Radio Shack Two-Line Caller ID Phone With Speakerphone Owner's Manual

43-935.fm Page 24 Friday, January 14, 2000 3:07 PM

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the follow-
ing suggestions might help.
Problem
The phone does not work.
The phone does not ring.
No dial tone.
Cannot dial.
Other party cannot hear.
Display showing erroneous figures.
The display is faded.
CALLER ID does not work.
No caller's name.
If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take the phone to your local RadioShack store for assistance.
24
Suggestion
Make sure the phone line cord connected properly.
Make sure the RINGER switch, it may be set to OFF.
• Make sure the coiled handset cord is connected
properly?.Check the phone jack with a known work-
ing phone.
• Make sure the you have touch tone service. See
"Setting the Dialing Mode" on Page 12.
• Check the TONE/PULSE switch setting.
Make sure the handset cord connected properly.
Remove batteries and press RESET.
• Adjust the display contrast.
See "Adjusting the Display Contrast" on Page 12.
• Make sure the batteries are correctly installed?
• You must subscribe to a CALLER ID service.
• Make sure the AC adapter is connected.
Make sure the Caller ID service to which you subscribe
is include the caller name delivery feature.