Error Message - Konica Minolta CM-3700A Instruction Manual

Error message

The following error messages may appear when you use SpectraMagic
management software, to control the instrument.
If you see an error message, follow the instructions shown in the table below. If a problem persists, contact
the nearest Konica Minolta-authorized service facility.
Error Messege
Flash Error
Flash not ready.
Flash Error.
Incorrect Calibration
Procedure.
A/D Error.
Attached target mask is
for smaller measurement
area than the selected
measurement area.
Circuit is not
operating properly.
Not Ready.
Problem / possible cause
The light amount of the
xenon lamp has been
lowered to 50% or less.
• Degradation of the
xenon lamp
• Contamination of the
integrating sphere
The illumination unit has
not been charged.
The xenon lamp
failed to emit light.
• Xenon lamp dead
• Illumination circuit failure
• Sensor failure"
The calibration procedure
is not correct.
The count value is not
appropriate for zero (0%)
or while (100%) calibration.
A/D conversion failed.
• A/D converter failure
• Circuit failure"
No target mask is installed
or the target mask
installed is too small.
The motor for changing
the measurement
diameter, adjusting the
UV light amount, or
switching between SCI
and SCE is not working.
Charging for flashing
the xenon lamp is
not complete.
29
NX CM-S100w, optional color
®
Action
Clean the integrating
sphere according to the
instructions in "Cleaning
the CM-3700A and
Accessories" on page
27. If the problem
persists, contact the
nearest Konica Minolta-
authorized service facility.
Contact a KONICA
MINOLTA-authorized
service facility.
Retry measurement or
perform recalibration. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
Use the zero calibration
box for zero calibration
and the while calibration
plate for white calibration.
Turn the power off and
then on again. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
I n s t a l l a t a r g e t m a s k
suitable for or larger than
the measurement area or
diameter.
Turn the power off and
then on again. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
Wait for at least 3 seconds
after the last flash.
If the message persists,
contact the nearest
Konica Minolta-authorized
service facility.
Refer to page
27
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