Obtaining Technical Assistance - 3Com CoreBuilder 5000 User Manual

Obtaining
Technical
Assistance
You can receive assistance for installing and troubleshooting the 3Com
CoreBuilder 5000 100BASE-TX Workgroup FastModule by calling either
your 3Com reseller or 3Com Technical Support. Be prepared to supply a
representative with the following information:
Description of the problem
Steps you have taken to try and correct the problem
Type and software version of the CoreBuilder 5000 Distributed
Management Module being used
Version of software installed on your CoreBuilder 5000 FastModule
Status of the front panel LEDs
Configuration of your network
Configuration of your concentrator
For instructions on contacting Technical Support for your product, refer
to Appendix B, Technical

Obtaining Technical Assistance

Support.
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