Simer 3985C Installation, Operation & Parts page 6

TROUBLES-REMEDIES
Sudden Starts. If the power is on to the pump when thermal overload resets, the pump may start without
warning. If you are working on the pump, you may get an electrical shock or the impeller may catch fingers or tools.
Disconnect the power before servicing the pump.
Pump fails to operate:
Pump fails to empty sump:
Pump will not shut off:
For parts or assistance, call Simer Customer Service at
Check to be sure that power cord is securely plugged into outlet or securely wired into con-
troller or switch box. Disconnect power to outlet before handling pump or motor.
Check to be sure you have electrical power.
Check that water level in basin is high enough to activate switch or controller.
Check to be sure that the anti-airlock hole in the pump discharge is not plugged.
Check for blockage in pump inlet, impeller, check valve or discharge pipe.
Check if the float switch is caught on something.
Be sure any valves in discharge pipe are fully open.
Clean out discharge pipe and check valve.
Check for blockage in pump inlet or impeller.
Pump not sized properly. A higher capacity pump may be required.
Check switch for proper operation.
If pump is completely inoperative or continues to malfunction, consult a qualified service
person.
1-800-468-7867 / 1-800-546-7867
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