Philips Lifeline Instructions For Use Manual page 48

Medical alert service; includes: gosafe mobile system and homesafe system
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HELP NEEDED Fall Detected End Device (7000AHB / 7000MHB/7100MHB)
in range of Communicator
Alarm Event
Description
Priority
Device Action
Alarm Event Reported/
Displayed Locally?
Alarm Event Reported
to Lifeline?
HELP NEEDED Fall Detected End Device (7000MHB/7100MHB) out
of range of Communicator
Alarm Event
Description
Priority
Device Action
Alarm Event Reported/
Displayed Locally?
Alarm Event Reported
to Lifeline?
Help Alarm initiated by End Device detecting a fall.
High
Operates normally
Yes. When the AutoAlert or Mobile Help Button has detected a
fall has occurred, a "fall detected" Help Signal is sent to the Home
Communicator. When the Home Communicator receives and
acknowledges the signal, the indicator on the End Device flashes red.
The Home Communicator plays a Voice Message and its Help button
flashes red. The Home Communicator Help button turns solid red
once a voice connection is established with the Call Center.
Yes. A "fall detected" Help Alarm Signal is sent to the Call Center by
the Home Communicator. Upon receiving the "fall detected" Help
Signal, the Call Center calls the Home Communicator to establish
contact with the Subscriber and to see what kind of help they need.
Help Alarm initiated by the End Device detecting a fall.
High
Operates normally
Yes. When the Mobile Help Button has detected a fall, it plays a Voice
Message and its LED flashes red.
Yes. The Mobile Help Button sends a "fall detected" Help Alarm Signal
to the Call Center from anywhere wireless signal is available on the
AT&T wireless network. Upon receiving the "fall detected" Help Signal,
the Call Center calls the Mobile Button to establish contact with the
Subscriber and to see what kind of help they need.
53

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