3.1.13 Does my phone support smart voice control? ........................................................................................................ 22

3.1.14 Does my phone have a pressure sensitive screen? ................................................................................................. 22

3.1.15 Does my phone support heart rate sensors? ........................................................................................................... 22

3.1.16 How do I set a default launcher? ............................................................................................................................ 22

3.1.17 Does my phone support Office software? .............................................................................................................. 24

3.1.18 Does my phone support screen off gestures? ......................................................................................................... 24

3.1.19 Does my phone support application fingerprint unlock? ....................................................................................... 24

3.1.20 Is my phone waterproof? ....................................................................................................................................... 24

3.1.21 Does my phone have an updated fingerprint function?.......................................................................................... 24

3.1.22 Why does my phone display encryption failed when it starts up? ......................................................................... 25

3.1.23 Why does my phone say encryption failed when I power it on? ........................................................................... 25

3.1.24 Why does the Huawei Mate 8's screen look tilted with the built-in theme? .......................................................... 25

3.1.25 How do I update my Huawei Mate 8? ................................................................................................................... 25

3.1.26 How do I edit shortcuts after swiping down from the status bar? .......................................................................... 27

3.1.27 Why does Skype keep crashing on my phone? ...................................................................................................... 28

3.1.28 Why does the font size not adjust automatically in the calculator and why do the first digits disappear when there

are too many digits? .......................................................................................................................................................... 28

3.1.29 How many lights come on when I turn on the flashlight on my phone? ................................................................ 28

3.1.30 Does my phone support microSD card lock? ......................................................................................................... 28

3.1.31 Why does my phone display a Google Play framework error after I update Google Play services on my phone? 29

3.2 Input method ............................................................................................................................................................... 30

3.2.1 What input methods does my phone come with? ..................................................................................................... 30

3.2.2 I wrote a comment to my friend in WeChat Moments using the Huawei handwriting input method in full-screen

mode. Why can't I send it by touching the send button? ................................................................................................... 30

3.2.3 Why can't Huawei voice input method recognize my voice? .................................................................................. 30

3.2.4 Why can't I use my external OTG keyboard to input Chinese using the Huawei input method/Huawei Swype input

method? ............................................................................................................................................................................ 30

3.3 Settings ....................................................................................................................................................................... 31

3.3.1 Why do I see two identical icons for the same application on my home screen? .................................................... 31

3.3.2 How do I stop my phone's screen from rotating automatically? .............................................................................. 31

3.3.3 Why can't I use one-hand mode when the magnification gestures function is enabled? .......................................... 32

3.3.4 How do I turn off the white dot where I touch the screen on my phone? ................................................................ 32

3.3.5 When closing applications running in the background, how do I lock some applications so they never close? ...... 32

3.3.6 After restarting my phone, why isn't the list of applications running in the background empty? ............................ 33

3.3.7 What can I do if system applications are not shown when managing applications? ................................................ 33

3.3.8 Does my phone support privacy protection? ............................................................................................................ 34

3.3.9 How do I use the network neighborhood function in Files? .................................................................................... 34

3.3.10 What is Dual windows mode and how do I enable it? ........................................................................................... 35

3.3.11 What can I do if the UC Browser closes unexpectedly or runs slowly? ................................................................ 36

3.3.12 What is Loud voice mode? .................................................................................................................................... 36

3.3.13 When making a screen recording, why can't I also take a video, make an audio recording, send WeChat voice

messages, or do similar things? ........................................................................................................................................ 37

Issue 01 (2016-01-27)

Huawei Proprietary and Confidential

Contents

Table of Contents