1.1 What is my phone's temperature rise?........................................................................................................................... 1

1.2 Does my phone support fast charging? ......................................................................................................................... 1

1.3 How long will my phone's battery last? ........................................................................................................................ 2

1.4 Does my phone support reverse charging? ................................................................................................................... 2

1.5 Does my phone's battery contain graphene? ................................................................................................................. 2

1.6 Does my phone support wireless charging? .................................................................................................................. 2

1.7 Why does my phone charge more slowly after reaching 80% charge? ......................................................................... 2

1.8 How long does the battery last on the Huawei Mate 8? ................................................................................................ 2

1.9 Why does my hand feel numb from touching the phone when it is charging? ............................................................. 3

1.10 Why does my Huawei Mate 8 have a short battery life? ............................................................................................ 3

2 Hardware and appearance ........................................................................................................... 5

2.1 Hardware installation .................................................................................................................................................... 5

2.1.1 Do both my phone's SIM card slots support 4G? How do I switch between them? .................................................. 5

2.1.2 Why doesn't my phone recognize the SIM card I inserted? ....................................................................................... 6

2.1.3 What card should I place in each SIM card slot? ....................................................................................................... 6

2.1.4 What colors are included in the color scheme? .......................................................................................................... 6

2.1.5 Why does the camera flash catch on my hand? ......................................................................................................... 6

2.1.6 Why does the fingerprint reader catch on my hand? .................................................................................................. 6

2.1.7 Why is there a step difference and rough feel between the plastic part of the antenna gap and the rear cover? ........ 7

2.1.8 Why are there three faint marks either side of the receiver on the gold edition? ....................................................... 7

2.1.9 Why do the power key and volume key protrude by different lengths from the phone? ........................................... 8

2.1.10 paint has rubbed off my gray/coffee phone, leaving white marks visible. Why? .................................................... 8

2.1.11 rear cover on the phone bends when pressed. Why? ................................................................................................ 8

2.1.12 tempered glass screen protective film has an uneven surface. Why? ....................................................................... 8

2.1.13 After some use, the phone's front and rear covers have dents. Why? ...................................................................... 8

2.1.14 What do I do if the phone's rear camera is cracked or scratched? ............................................................................ 9

2.1.15 Why is there a big gap between the battery cover and the structure of the phone, and between the screen and the

front cover? ......................................................................................................................................................................... 9

2.1.16 Why is there a step difference between the antenna slot on the side of the battery cover? ...................................... 9

2.1.17 Why does the SIM card holder hole/edge of the hole have paint loss/scratches? .................................................. 10

2.1.18 Why is there a white line on the front edge of my white phone? ........................................................................... 10

2.1.19 Which part of the phone do I use for NFC? ........................................................................................................... 10

Issue 01 (2016-01-27)

Huawei Proprietary and Confidential

Contents