General Troubles - Kyocera ECOSYS M8124cidn Operation Manual

Troubleshooting > General Troubles

General Troubles

When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative.
Symptom
Cannot send document.
Cannot perform encrypted
communication.
Cannot use the remote
switching function.
Cannot use the remote
switching function.
No print output after reception.
Cannot receive document.
Cannot receive 2 in 1
reception.
Cannot perform memory
reception.
Checkpoint
Is the modular cord connected
correctly?
Is Send error displayed?
Is TX (transmission) restriction
activated?
Are you using an IP telephone
line?
Are the registrations correct both
at sender and recipient?
Is a pulse line used?
Is the remote switching number
correct?
Is a pulse line used?
Is the remote switching number
correct?
Did you press the remote
switching number too quickly?
Is memory forwarding activated?
Is the modular cord connected
correctly?
Is Communication error
displayed?
Are you using an IP telephone
line?
Is RX (reception) restriction
activated?
Are 2 in 1 reception and duplex
reception both set?
Is free space available in the
memory?
10-8
Corrective Action
Connect the modular cord correctly.
Remedy the cause of error and send
again.
Cancel the TX restriction.
You may be able to temporarily clear the
communication error by changing the
setting of [TX Start Speed] in
Transmission.
Double-check the registrations both at
sender and recipient.
Some phones may transmit tone signals
using buttons. Refer to the operation
manual of your phone set.
Check the registration. (Default: 55)
Some phones may transmit tone signals
using buttons. Refer to the operation
manual of your phone set.
Check the registration. (Default: 55)
Press the remote switching number twice
slowly.
Check the forwarding destination.
Connect the modular cord correctly.
Remedy the cause of error and ask the
sender to retry.
You may be able to temporarily clear the
communication error by changing the
setting of [RX Start Speed] in Reception.
Cancel the RX restriction.
Cancel the duplex printing.
Receive after the memory has free space,
or create free space in the memory.
Reference
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