Printek Mobile Thermal Printer MtP300 Series Operator's Manual

Printek Mobile Thermal Printer MtP300 Series Operator's Manual

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MtP300 Series
Operator's Manual
Printek, Inc.
1517 Townline Road
Benton Harbor, MI 49022
269-925-3200
www.printek.com
Printek Part Number 6044 Rev. D

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Summary of Contents for Printek Mobile Thermal Printer MtP300 Series

  • Page 1 MtP300 Series Operator’s Manual Printek, Inc. 1517 Townline Road Benton Harbor, MI 49022 269-925-3200 www.printek.com Printek Part Number 6044 Rev. D...
  • Page 2: Battery Disposal

    This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Part 15.21 Caution: Changes or modifications not expressly approved by Printek, Inc. could void the user’s authority to operate the equipment.
  • Page 3 No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine Printek replacement parts is required to warrant proper, safe operation. Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS Introduction ...1 Getting Started ...3 Battery Installation and Charging ...3 Installing Media ...4 Turning the Printer On and Off...5 Performing A Printer Self Test ...5 Host Interface Set Up...6 Belt Loop System ...7 Daily Operation ...9 Introduction ...9 Control Panel ...9...
  • Page 6 Advanced Setup Features...45 Print & Font Samples...47 Specifications...51 Printer Specifications ...51 Media Specifications...53 Supplies and Accessories...55 Glossary of Terms...57...
  • Page 7: Introduction

    Introduction Thank you for purchasing a Printek MtP300 Series Mobile Thermal Printer. The MtP300 Series offer a variety of configurations to suit any printing environment. All models support media up to 3.12 inches wide and include “black mark” sensing capabilities on the printed side of the media.
  • Page 9: Getting Started

    This may take up to 2½ hours. Caution: Use only Printek power supplies designed specifically for your MtP300 printer. Using a different power supply may cause damage to the printer and will not be covered by the printer’s warranty.
  • Page 10: Installing Media

    Figure 2. The indicator changes from all green to all red as the paper supply is used. Note: For maximum performance and optimum print quality, use only genuine Printek media in your MtP300 Series printer.
  • Page 11: Turning The Printer On And Off

    To turn the printer on, simply press the will display the printer’s model number. After the button is released, the printer will continue its power up initialization and then display the name of the current Format (default is “Format 1”) on the top line. The bottom line will display a battery symbol at the right hand end of the line that indicates the current condition of the battery.
  • Page 12: Host Interface Set Up

    A print head test pattern. To print the standard printout, press and hold the Paper Feed button while turning on the printer with the Power Button (press and release the power button, but continue to hold the paper feed button) until the printer displays “Printing Current Menu Values”, and then release the Paper Feed button.
  • Page 13: Belt Loop System

    9. Your printer is now configured and ready to communicate with your host system. The belt loop system consists of two parts – a knob located on the bottom of the printer and a belt loop strap with a click on connector To use the belt loop system, slide your belt through the strap of the belt loop and then insert the knob located on the bottom of the printer into the slot of the belt loop connector.
  • Page 15: Daily Operation

    For normal daily use, most users will only need to turn the printer on and off, load paper, and recharge the battery at the end of the day. The following sections describe these simple activities and provide additional information regarding the use of the MtP300.
  • Page 16: Removing Printed Output

    In most cases, the host application program will issue a Form Feed that will eject the paper so that all the printed information is fed out of the printer and the receipt or label is ready to be torn off. If all the printing is not yet out of the printer and the host has finished sending data to the printer, the paper may be positioned for tearing by simply pressing the Paper Feed Button.
  • Page 17: Battery Charging

    The MtP300 contains battery monitoring and charging circuitry so that the battery may be charged while still in the printer. Charging the battery in the printer requires an optional power supply. Printek offers power supplies for use with 100-240VAC/50-60Hz and 12/24VDC for vehicle applications.
  • Page 18: Using The Magnetic Card Reader

    Error Indicator will also begin to flash. If the read operation is not cancelled by the host application within a few seconds, the Error Indicator will stop flashing and the printer will return to the “Swipe Card Now” mode. At this time the card may be swiped again to attempt a successful read.
  • Page 19: Fault Messages

    Next, momentarily press the Paper Feed Button to resume printing. Note: If the printer has firmware version 2.8 or later, pressing the Paper Feed Button will cause the printer to perform a Form Feed and then reprint the last print job. If the entire job does not print as expected, the host program may need to be modified to make use of the printer’s buffer commands.
  • Page 21: Printer Configuration

    Setup is the value the printer will use after you exit Setup. Note that when exiting Setup, you may elect to discard any...
  • Page 22: Entering Setup

    After Setup is exited and any changes saved, the printer will reset and reinitialize itself to adopt any changes that may have been made. Note that when this reset occurs, any data that may have been in the input buffer will be discarded.
  • Page 23: Setup Menu Summary

    Options Menus. This table may be used to help locate a particular item, or as a “quick reference” for the Setup menu system. Format Menu Interface Menu Format n Serial Format Name Emulation Up to 16 Characters Printek*, O’Neil, ZPL-II, Mt3, Font CPCL, Hex Dump 4.2, 5.5, 10.2, 10.7, 16.9, 18.5, 20.3 Baud Rate SansSerifA; 9600, 19200, 38400, 57600* 12.7, 13.5, 14.5, 15.6,...
  • Page 24: Format Menu

    FORMAT MENU Current Format The MtP300 supports five “Formats”, or sets of printing parameters that may be selected either through the control panel or by host application programs. These Formats include printing related features such as Form Length, Font, Character Pitch, Margins, etc. Each Format also includes the ability to name the Format with a name such as “Receipt”, “Routing Label”, or “Shipping Label”, etc.
  • Page 25 0.125mm, 26 x 0.125 yields a line pitch of 3.25mm. or 7.8 lines per inch This line pitch value also determines the amount of paper motion performed when an ASCII Line Feed character is received by the printer. When printing PC Line drawing characters, Spacing should be set to “0” to avoid space between rows of characters used to draw vertical lines.
  • Page 26 Possible Values: 0.32 …3.30* ips (2.30* for LP Models) This feature may be used to reduce the maximum paper speed if necessary to allow the printer to use heavier papers, labels, narrow paper or labels, or some coated papers that have a more slippery finish.
  • Page 27 If the printer is detecting false Check Paper errors, set the Mark Sensitivity to a higher value. • If the printer is detecting black marks where none exist, set the Mark Sensitivity to a higher value. Gap Sensitivity Possible Values: -10 …0* …+10 This feature is used to adjust the sensing of gaps between labels when using precut labels that are provided on a removable backing.
  • Page 28: Interface Menu

    Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation.
  • Page 29 This feature enables or disables the XON/XOFF (DC1/DC3) character handshaking method used to control data flow from the host system to the printer. When enabled, an XOFF character will be sent by the printer whenever the printer’s input buffer is nearly full. An XON character will be sent whenever the printer’s input buffer becomes nearly empty or if the control panel Setup Mode has been exited.
  • Page 30: Irda Interface

    This feature enables or disables the ETX/ACK character handshaking method used to control data flow from the host system to the printer. When enabled, an ACK character will be sent by the printer after an ETX character has been received and processed out of the input buffer. ETX characters used for handshaking cannot be part of an escape sequence.
  • Page 31: Bluetooth Interface

    Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation.
  • Page 32 Possible Values: Off*, On Setting Security to On forces the printer and the remote device to use pairing. Setting Security On requires that Pairing is set to Paired and that a PIN has been entered that matches the PIN in the remote device.
  • Page 33: Wi-Fi Interface

    Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation.
  • Page 34 WLAN WEP Bits is set to “64”, a ten character hexadecimal string must be entered that matches the key on the other nodes the printer will be communicating with. If WLAN WEP Bits is set to “128”, a 26 character hexadecimal string must be entered.
  • Page 35 This feature specifies the authentication method that will be used when establishing connections on the network. The method may be to use an open key or a shared key. If set to “Auto”, the printer will automatically match itself to the method used by other nodes.
  • Page 36 Tunnel Port Number Possible Values: 00000 … 08023* … 65384 This feature specifies the TCP/IP port to be used for data that is to be printed.. To advance through the character positions, press the position, press the Increment Button. Tunnel Port# 08023 Advance Button.
  • Page 37: Options Menu

    Possible Values: Off*, 1 Minute Delay … 15 Minute Delay This feature sets whether the printer will automatically power down and if so, after what period of time of inactivity. If set to a value other that “Off”, the printer will automatically turn itself off after the specified number of minutes have passed since the printer last received data or last printed, whichever is longer.
  • Page 38 Note: In firmware version 2.9 and later, multiple graphic images may be stored with the ID values of “!”, “@”, “#”, “$”, “%”, “^”, “&”, “*”, “(“, and/or “)”. In this case, the printer will automatically cycle through each of these images printing one at the end of each print job.
  • Page 39: Interfacing To A Host Computer

    RTS/CTS) must be set to match the settings on the host computer. If these settings do not match, errors and/or lost data may occur. The serial connector is an “RJ” type connector located on the side of the printer. The pin assignments are shown below.
  • Page 40: Irda Interface

    The IrDA interface uses infrared light to provide a cable free, short range interface. Since the communications medium is light, it is “line-of-sight” and requires that the interfaces on the printer and the host device be aligned with, or pointed at, each other. The printer’s transmitter and receiver are located behind an “IrDA Window” as indicated in Figure 11.
  • Page 41: Wi-Fi ® Interface

    Setup” is displayed. This feature is especially useful for obtaining the current IP address when assigning addresses via DHCP. When doing so, be sure to wait several seconds after turning the printer on to allow it to establish a connection with the network and be served an address.
  • Page 43: Power Considerations

    100-240VAC/50-60Hz and for 12/24VDC vehicle applications. Caution: Use only Printek power supplies designed specifically for your MtP300 printer. Using a different power supply may cause damage to the printer and will not be covered by the printer’s warranty.
  • Page 45: Maintenance And Troubleshooting

    For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen available from Printek, or you may use cotton swabs moistened with isopropyl alcohol. Please refer to Figure 12 for the following instructions.
  • Page 46: Battery Care

    The printer’s battery status is displayed in the lower right corner of the front panel LCD Display. The status is displayed as a battery shape which indicates the relative capacity that remains as indicated below.
  • Page 47: Testing The Power Supply And Battery

    Once this test has completed successfully, allow the battery to fully charge. At the end of this time the Battery Indicator will turn off. Note: If the printer is turned on, the battery status shown in the bottom right corner of the LCD display will always show a “full” battery whenever the printer is connected to the power supply.
  • Page 48: Troubleshooting

    If you are still unable to solve your problem, please contact the company where you purchased your printer since they are most familiar with your systems. If they are unable to help you, you may contact Printek Technical Support at (800) 368-4636.
  • Page 49: Other Problems

    Verify printer and host settings match. Use test print to verify printer setting and to verify printer is functioning properly. With printer on, press and hold the Enter Button to print out current configuration. Make sure the interface is selected and Make sure...
  • Page 50: Obtaining Service

    Printek Customer Service at (800) 368-4636 to obtain the name of the nearest Printek Authorized Service Center. If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368- 4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be...
  • Page 51: Advanced Setup Features

    View, the operator can review the settings, but cannot edit, or change, the values. When set to Initialize, the printer will reset all values in that menu and any associated submenus to the factory default values and security will be reset to Edit Allowed.
  • Page 53: Print & Font Samples

    Print & Font Samples Print Samples...
  • Page 54 Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set...
  • Page 55 Print & Font Samples Sans Serif Font...
  • Page 57: Specifications

    7.4 V, 2200mAH rechargeable 2 cell Lithium Ion Endurance: 500 pages or more than 2000 inches of print per charge Internal Charging: 2½ hours (requires optional power supply) Battery Free Operation: Printer may be used with optional external power supply, with or without battery Specifications...
  • Page 58 Survives multiple 4 foot drops to concrete (each face), conforms to IEC 68-2 MTBF: 10,000 hours @100% duty cycle in normal use Regulatory Approvals Approvals/Markings: FCC Class B CE Mark UL listed AC adapters E-mark on In-Vehicle adapters Warranty Printer: One year including print head and battery.
  • Page 59: Media Specifications

    Approved Vendors: Kansaki: P300, P310, P350, P354, P390*, P530UV, TO281CA, OP200, TO381N, F180, F380, F550 Jujo: TF-50KS-E2C Honshu: FH65BV-3 *Standard Printek Offering Labels MtP300: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick 0.750” Inside Diameter Core Black Mark Sensing On Printed Side 2.625”...
  • Page 60 Black Mark Position The vertical position of a Black Mark is dependent on the application program that will be used to search for and print relative to the mark. The following diagram shows the optimum position when seeking the Black Mark at the beginning of a print job and will require little, if any, reverse paper motion.
  • Page 61: Supplies And Accessories

    Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Receipt Paper: 3.12” Width * Available in cases of 36. Labels: 2 x 1.25”, 3 x 1.75”, or 2.9375 x 4.9275” * Available in cases of 36. * Other sizes available on request.
  • Page 63: Glossary Of Terms

    The column on the current line where the next character will be printed. default Value or configuration assumed when the printer is powered on or reset. DHCP Dynamic Host Configuration Protocol. A method used to centrally control the assignment of IP addresses on a network.
  • Page 64 (FF) character is received from the host or the Form Feed button is pressed on the printer's control panel. Wide Area Network. Refers to connections that allow one LAN to communicate with another LAN(s).

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