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On-line, paper status, error LED flashes
Condition
On-line, paper status, error LED
is blinking.
Slip-in LED does not light (rectangular green LED on slip table)
Condition
LED does not light
189-9200303 Rev. E
Possible causes
Receipt paper is out. Change the
paper now. Do not run a transaction
without paper. Data may be lost.
Receipt or front cover is open.
The knife is jammed.
The slip is jammed.
The carriage is jammed.
Receipt paper is low.
AC supply voltage is out of range.
Thermal printhead temperature is
out of range.
Possible causes
No check or form inserted into printer.
Check or form incorrectly inserted.
12/2012
Chapter 4: Using the Printer
What to do
Receipt paper is out. Change the paper
immediately.
See "Load and change the receipt paper"
page 18.
Close the cover. The printer will not
operate with any of the covers open.
Open the receipt cover and check the
knife. Clear any jammed paper you can see.
Tear off any excess paper against the
tear-off blade.
Open the front cover and clear paper
from path.
Open front cover and clear paper
from path.
There are about 4.5 meters, ± 3 meters,
(15 feet, ± 10 feet) of paper left. Change
the paper soon to avoid running out of
paper part way through a transaction.
See "Load and change the receipt
paper" page 18.
If paper is not low and no conditions
indicate that the thermal printhead is too
hot, the power supply voltage is out of
range. Contact a service representative.
The printhead may overheat when
printing in a room where the temperature
is above the recommended operating
temperature or when printing high density
graphics continuously, regardless of the
room temperature. In either case, the
printer will shut off. If the temperature of
the printhead is too hot, adjust the room
temperature or move the printer to a
cooler location. If the printhead is
overheating because of printing high
density graphics continuously, reduce
the demand on the printer.
What to do
Ensure the check or form is aligned
against the check guide.
See "Printing on forms or checks" page 27.
A760 Two-Color Thermal/Impact Hybrid Printer: User Guide
39
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