Table Of Contents - Avaya 2030 User Manual

Table of Contents

The 2030 & 2050 Phone ............................................................................................................. 1
Introduction to the 2030 and 2050 Phones................................................................................................. 1
Using the SCROLL Key.............................................................................................................................. 1
On-Hook Dialling, Speaker & Answer Release .......................................................................................... 1
Tones & Ringing ......................................................................................................................................... 2
The Phone Lamp ........................................................................................................................................ 2
Notes for Notes for INDeX Users ............................................................................................................... 3
Making Calls ............................................................................................................................... 5
Notes on Making Calls................................................................................................................................ 5
Making Internal Calls .................................................................................................................................. 5
Making a Page Call .................................................................................................................................... 5
Redialling External Numbers ...................................................................................................................... 5
Making External Calls................................................................................................................................. 6
Making Calls from the INDeX Directory ...................................................................................................... 6
Speed Dials................................................................................................................................. 7
Using Speed Dials ...................................................................................................................................... 7
Storing Personal Speed Dials..................................................................................................................... 7
Account Codes........................................................................................................................... 9
If ENTER ACCOUNT or NO ACCOUNT Appears ...................................................................................... 9
Adding Voluntary Account Codes............................................................................................................... 9
Busy or Unanswered ............................................................................................................... 11
Options If Busy or Unanswered................................................................................................................ 11
Arrange a Callback ................................................................................................................................... 11
Leave a Message ..................................................................................................................................... 11
Actions During a Call............................................................................................................... 13
Changing the Call Volume........................................................................................................................ 13
Switching to Handsfree............................................................................................................................. 13
Muting Calls.............................................................................................................................................. 13
Software Release ..................................................................................................................................... 13
Create a Conference Call ......................................................................................................................... 14
Answering Calls ....................................................................................................................... 15
Answering Normal Calls ........................................................................................................................... 15
Answering a Page Call ............................................................................................................................. 15
Answering a Message .............................................................................................................................. 15
Answering Other Extensions - Call Pickup ............................................................................................... 16
Answering a Call Waiting.......................................................................................................................... 17
Displaying the Call History........................................................................................................................ 17
Transfer, Park & Hold Calls..................................................................................................... 19
Transferring Calls ..................................................................................................................................... 19
Holding Calls ............................................................................................................................................ 19
Parking Calls (Park and Ride) .................................................................................................................. 20
Dialling Ahead .......................................................................................................................................... 20
Diverting Calls.......................................................................................................................... 21
Setting Divert Numbers ............................................................................................................................ 21
Switching Divert All On/Off ....................................................................................................................... 22
Switching No Calls On/Off ........................................................................................................................ 22
Displaying an Absence Message ............................................................................................................. 23
Follow Me ................................................................................................................................................. 23
Remote Forwarding .................................................................................................................................. 24
DSS Keys .................................................................................................................................. 25
2030 & 2050 Telephone User Guide Page i
IP Office 40DHB0002UKAG Issue 7c (17th May 2004)