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FREQUENTLY ASKED QUESTIONS
• Question: "The foam padding or mat is
damaged, what should I do?"
If you are still within your warranty period,
you should contact our customer service
department. You can also purchase
replacement parts from our website:
www.PureFun.net
CARE AND MAINTENANCE
• Your trampoline is designed to be very low
maintenance.
• If any part of the trampoline requires
cleaning, simply wipe with a damp cloth. (Do
not jump on the trampoline after cleaning
until completely dry).
• If the paint is chipped, we recommend you
lightly rub the damaged area and cover
using a non¬toxic enamel paint.
• IMPORTANT: While no regular maintenance
is required, you must inspect the trampoline
before each use and replace any worn,
defective or missing parts.
9001KJ
• Question: "I had a part missing from
my box" or "something was damaged in
shipping, can you send it to me?"
Answer: If it has been 30 days or less from
the date of your initial purchase, you can
contact customer service (info below) for a
replacement part to be issued.
• The following conditions could represent
potential hazards: missing, improperly
positioned, or insecurely attached frame
padding; punctures, frays, tears, or
holes worn in the bed or frame padding;
deterioration in the stitching or fabric
of the bed or frame padding; a bent or
broken frame; a sagging jump mat; sharp
protrusions on the frame or suspension
system. Cease using trampoline
immediately and secure it against
unauthorized use if any of these conditions
are present.
• Question: The trampoline is not resting
completely flat. What can I do?
If the trampoline is not flat, then there is too
much tension on the fittings of the tubes.
Press the trampoline diagonally, or bend a
bit of the leg that doesn't touch the ground
to level all legs. (See Fig. 1 and Fig. 2 )
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