Frequently Asked Questions; Care And Maintenance - PURE 9011TS Product Manual

FREQUENTLY ASKED QUESTIONS

• Question: "The foam padding or mat is
damaged, what should I do?"
Answer: If you are still within your
warranty period (90 Days from initial
purchase) you should contact customer
service. You can also purchase
replacement padding and mats at:
www.PureFun.net
CARE & MAINTENANCE
• IMPORTANT: While no regular maintenance is required, you must
inspect the trampoline before each use and replace any worn,
defective, or missing parts.
The following conditions could represent potential hazards: Missing,
improperly positioned, or insecurely attached frame padding;
Punctures, frays, tears, or holes worn in the bed or frame padding;
Deterioration in the stitching or fabric of the bed or frame padding;
Broken or missing springs; A bent or broken frame; A sagging jump
mat; or sharp protrusions on the frame or suspension system; Bent
or broken enclosure poles; Missing or torn foam on the poles; Torn or
ripped enclosure netting; Broken or fraying zipper in the enclosure
opening. Cease using trampoline immediately and secure it against
unauthorized use if any of these conditions are present.
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• Question: "I had a part missing from
my box" or "something was damaged in
shipping, can you send it to me?"
Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
• If any part of the trampoline frame requires cleaning, simply wipe
with a damp cloth. (Do not jump on the trampoline after cleaning until
completely dry).
• To clean chalk from mat, wipe down net with wet rag. Allow mat to
fully dry before jumping.
GQBrands.com CustomerService@GQBrands.com 1-866-498-5269