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Scanner Cannot Be Detected on the Network During Installation
Your Scanner Cannot Be Detected on the Network During Installation
Related Models: ADS-2700W
Cause
Your computer is not
connected to the network.
Your machine is not
connected to the network.
You use security software.
You use a Wi-Fi router.
Your Brother machine is
placed too far from the
Wireless access point/router.
There are some obstructions
(walls or furniture, for
example) between your
machine and the Wireless
access point/router.
There is a wireless
computer, Bluetooth-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
Wireless access point/router.
Related Information
•
Network Problems
>
If You Are Having Difficulty with Your Machine
Action
Make sure your computer is connected to a network, for example, a
LAN environment or Internet services. For further support, contact
your network administrator.
(Wired network)
Press
Settings > Network > Wired LAN > Wired Status
> Status. If the LCD displays Auto or Off, ask your network
administrator whether your IP address is valid or not.
(Wireless network)
Press
Settings > Network > WLAN > WLAN Status >
Status. If the LCD displays Connection Failed:, ask your
network administrator whether your IP address is valid or not.
•
In the installer dialog box, search for the Brother machine again.
•
Allow access when the alert message of the security software
appears during the Brother Device installation.
•
The following port numbers are used for Brother network
features:
-
Network scanning, Remote Setup
Port number 5566/Protocol TCP
-
Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
-
BRAdmin Light
Port number 161/Protocol UDP
•
For more information about security software, see Related
Information: Your Brother Machine Cannot Scan over the
Network
The privacy separator on your Wi-Fi router may be enabled. Disable
the privacy separator.
Place your Brother machine within about 1 metre of the Wireless
access point/router when you configure the wireless network
settings.
Move your Brother machine to an obstruction-free area, or closer to
the Wireless access point/router.
Move all the devices away from the Brother machine or Wireless
access point/router.
>
Network Problems
> Your
Interface
Wired/Wireless
Wired/Wireless
Wired/Wireless
Wireless
Wireless
Wireless
Wireless
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