Scanning And Other Problems - Brother ADS-2200 Online User's Manual

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Scanning and Other Problems

Scanning Difficulties
Difficulties
TWAIN or WIA errors
appear when starting to
®
scan. (Windows )
TWAIN errors appear
when starting to scan.
(Mac)
Vertical lines are seen in
the scanned image.
The scanned image is
missing.
The scanned image is
skewed.
Scanning is too slow.
> If You Are Having Difficulty with Your Machine
Cause
The TWAIN or WIA driver has not
been selected as the primary source
in your scanning application.
The TWAIN driver has not been
selected as the primary source in
your scanning application.
Paper dust has accumulated on the
surface of the glass strips.
The Paper Guides are not adjusted to
fit the width of the document.
The settings are not appropriate for
your document. For example, a
Letter/A4-sized document was fed
when Executive/A5 Letter was
selected as the document size.
If you use a preset document size,
the document skewing cannot be
corrected automatically.
-
The Paper Guides are not adjusted to
fit the width of the document.
The Long Paper setting is selected.
The resolution is not appropriate for
your document.
> Scanning and Other Problems
Suggestions
Make sure the Brother TWAIN or WIA driver is
selected as the primary source in your scanning
application. For example, in Nuance
14SE, click Scan Settings > Select. Select the
Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is selected as
the primary source in your application.
You can also scan documents using the ICA
Scanner Driver.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
Adjust the Paper Guides to fit the width of the
document. When Scan Size is set to Auto and you
are scanning a document that contains multiple
page sizes, insert narrow pages straight and as
close to the centre of the machine as possible. If
the document does not feed straight, use the
continuous scan option.
Make sure the document size settings are
appropriate for your document.
Configure the margin settings and adjust the
scanning position.
Select Auto for Document Size.
Configure the margin settings and adjust the
scanning position.
Adjust the Paper Guides to fit the width of the
document. When Scan Size is set to Auto and you
are scanning a document that contains multiple
page sizes, insert narrow pages straight and as
close to the centre of the machine as possible. If
the document does not feed straight, use the
continuous scan option.
Select a setting other than Long Paper.
Decrease the scanner resolution.
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PaperPort
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