DirecTV C61W User Manual page 43

Network
Power
LED
LED
State
State
Version 1.0.0 12/16/2016
Field Engineering – Technical Communications –Wireless Video Bridge Gen 2
Troubleshooting Steps for
Description
Tech Training
Page 43
Troubleshooting Steps for Agents
1. Have customer
C61W back to the original
location, or
2. If the customer does not want
to move the C61W back to the
original
Relocate.
b. NO: Continue
5) If the WVB2 was just reset, allow 3-5
minutes for the C61W connect and show
live video.(The C61W
should change to green)
6) If still flashing red.
a. Reset the wireless settings
b. Then peform the steps for Add a
Wireless Client
7) If issue persists, offer a service call.
DIRECTV, Inc. Proprietary and Confidential
move the
location, offer a
Network LED