If You Need Assistance - Dodge Challenger 2016 Operating Information Manual

IF YOU NEED ASSISTANCE

The manufacturer's distributors are vitally inter-
ested in your satisfaction with their products
and services. If a servicing problem or other
difficulty should occur, we recommend that you
take the following steps:
• Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the autho-
rized dealer are in the best position to resolve
the problem quickly.
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• Should this fail to resolve the problem, con-
tact the manufacturer's distributor nearest to
your location.
When you contact the distributor, please pro-
vide all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this 17–digit
number is available from a plate, visible
through the windshield in the upper corner of
the instrument panel on the driver's side. It is
also available from your vehicle registration
or title).
• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odometer
distance.
• Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.