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User's Guide
Error Messages
Recovery Mode
Related Information
"Contacting Epson Support" on page 145
&
"Installing the Optional Units" on page 134
&
"Replacing Maintenance Rollers in Paper Cassette 1" on page 70
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"Replacing Maintenance Rollers in Paper Cassette 2 to 4" on page 74
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"Replacing Ink Cartridges" on page 67
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"Updating Applications and Firmware" on page 98
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Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Windows Printer Driver" on page 89
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Checking Printer Status - Mac OS X
1. Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
2. Click EPSON Status Monitor.
Solving Problems
Solutions
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
menu > Print & Fax, and then select the printer. Click Open Print
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