Husqvarna Viking SAPPHIRE 9650Q User Manual page 70

Is the bobbin wound correctly?
Are you using the correct bobbin?
The Machine Skips Stitches
Is the needle bent or blunt?
Did you insert the needle properly?
Did you insert a wrong needle?
Did you thread the machine properly?
Is the correct presser foot used?
Is the needle too small for the thread?
Is the fabric moving up and down with the
needle when free-motion sewing?
The Seam has uneven Stitches
Is the thread tension correct?
Are you using too thick or slubbed thread?
Is the bobbin thread evenly wound?
Is a correct needle used?
The Machine does not Feed or Feeds Irregularly
Did you thread the machine properly?
Has sewing lint collected between the feed teeth?
System report
Is your machine displaying the system
report pop-up?
Non-original Parts and Accessories
The warranty does not cover any defect or damage caused by use of non-original accessories or parts.
7:4
Wind a new bobbin.
Use only the original bobbins for this model (see page 7:2)
Insert a new needle.
Insert needle correctly as described in chapter 2.
Use needle system 130/705 H.
Check how the machine is threaded.
Attach correct presser foot.
Change the needle.
Reduce the presser foot height by touching the Free Motion icon and
reducing the presser foot height.
Check needle thread tension and the threading.
Change the thread.
Check bobbin winding (see page 2:7).
Insert a proper needle correctly as described in chapter 2.
Check how the machine is threaded and rethread the machine (see page
2:5).
Remove the needle plate and clean the feed teeth with a brush.
When the system report pop-up appears, go to My Files/Reports and
locate the file (SystemReport01.dmp or higher number). Save the file
to a USB stick. Send the file together with a short description of what
you were doing before the pop-up appeared to product.improvement@
husqvarnaviking.com. After sending the file, remove it from your
machine.