Ricoh SP 8400DN User Manual page 80

3. Troubleshooting
Message
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
"Collate Cancelled"
"You reach the usage limit.
This job has been
cancelled."
"Receiving data failed."
"Sending data failed."
"The selected paper size is
not supported. This job has
been cancelled."
"The selected paper type is
not supported. This job has
been cancelled."
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Cause
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Collate was canceled.
The number of pages the
user is permitted to print has
been exceeded.
Data reception was aborted. Resend the data.
The machine received a
command to stop
transmission from the printer
driver.
Job reset is automatically
performed if the specified
paper size is incorrect.
Job reset is automatically
performed if the specified
paper type is incorrect.
Solution
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details...]
to display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
On the printer driver, set the resolution
to 600 dpi or higher, or cancel
[Unauthorized Copy Prevention].
Cancel Unauthorized Copy Prevention
Printing for the printer driver. For details
about how to cancel the settings, see
the printer driver Help.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
For details about print volume use
limitation, see "Managing Print Volume
per User", Security Guide.
Check if the computer is working
correctly.
Specify the correct paper size, and
then print the file again.
Specify the correct paper type, and
then print the file again.