3Com Ftp Site; Support From Your Network Supplier - 3Com 3CNJ100 Installation Manual

Installation Guide

3Com FTP Site

Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site. This service is available
24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
Host name: ftp.3com.com
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User name: anonymous
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Password: <your Internet e-mail address>
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NOTE: You do not need a user name and password with
Web browser software, such as Netscape Navigator and
Microsoft Internet Explorer.

Support from Your Network Supplier

If you require additional assistance, consult your network
supplier. Many suppliers are authorized 3Com service partners
who are qualified to provide a variety of services, including
network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
Product model name, part number, and serial number
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A list of system hardware and software, including revision levels
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Diagnostic error messages
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Details about recent configuration changes, if applicable
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If you are unable to consult your network supplier, see the
following section on how to contact 3Com.
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