Support From 3Com; Returning Products For Repair - 3Com 3CNJ100 Installation Manual

Support from 3Com

If you are unable to obtain assistance from the 3Com online
technical resources or from your network supplier, 3Com offers
technical telephone support services. To find out more about
your support options, call the 3Com technical telephone support
phone number:
1 800 527 8677
When you contact 3Com for assistance, have the following
information ready:
Product model name, part number, and serial number
I
A list of system hardware and software, including revision levels
I
Diagnostic error messages
I
Details about recent configuration changes, if applicable
I

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must
first obtain an authorization number. Products sent to 3Com
without authorization numbers will be returned to the sender
unopened, at the sender's expense. To obtain an authorization
number, call:
1 800 527 8677
Contacting Technical Support
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