AT&T TL86109 User Manual page 135

Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer volume on
page 30 in this user's manual.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension phones on your telephone line to allow
all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
• If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your telephone service
provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same
problem, the problem is the phone jack. Contact your telephone service
provider (charges may apply).
• Other electronic products can cause interference with your cordless phone.
Try installing your phone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
• Re-install the battery, and place the cordless handset in the telephone
base. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a new line cord.
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